Fitness Trainer

Excel Fitness • Duncanville, TX

11d • Onsite

About The Position

The Fitness Trainer creates a positive member experience by providing fitness knowledge and support. The role conducts the Planet Fitness PE@PF program, consults with members about fitness goals, and instructs them on safe and proper equipment use. It also includes front-desk support, member check-in, new-member sign-ups, tours, and responding to member questions and concerns. Team Players are expected to support a clean, welcoming club and follow the stated in-club safety and sanitation protocols.

Requirements

• Passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability.
• Exceptional customer service skills and the ability to interact positively and professionally with members and co-workers while exceeding member expectations.
• Strong listening skills, empathy, and problem-solving ability.
• Demonstrate diplomacy in all interactions and use appropriate behavior and language.
• Current CPR certification required.
• Nationally certified training certificate required.
• High school diploma or GED equivalent required.
• Must be at least 18 years old.
• Able to occasionally lift up to 50 pounds.
• Must wear a mask while in-club; members must follow applicable state and local mask mandates.

Responsibilities

• Conduct the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members regarding their fitness goals and instruct them on how to use equipment properly and safely.
• Create bi-weekly updates consisting of a variety of exercises.
• Meet class requirements based on club size and member traffic.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system.
• Sign up new members.
• Take prospective members on tours.
• Respond to member questions and concerns in a timely and professional manner, escalating issues to the Assistant Manager or Manager as needed.
• Contribute to a positive member experience and maintain club cleanliness by following safety and cleaning protocols.

Benefits

• Financial wellness benefit, MyFlexPay.
• Free Planet Fitness Black Card membership for every Team Player.
• Employee Assistance Program with free and confidential access to counseling resources.
• Paid Time Off (PTO) for eligible Team Players.
• Paid parental leave for eligible Team Players.
• Health insurance benefits for eligible Team Players.
• Paid leave for full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED