Fitness Trainer

Planet Fitness•Myrtle Beach, SC

About The Position

The Fitness Trainer operates Planet Fitness’s PE@PF group fitness program and helps members feel comfortable, encouraged, and supported as they pursue their fitness goals. The role involves connecting with members and guests, motivating people of all fitness levels, and creating a welcoming fitness experience while upholding club policies. Trainers learn through online and hands-on training and contribute to a safe and healthy workplace.

Requirements

  • Must be at least 18 years old.
  • Nationally Certified Training Certificate required.
  • Basic computer proficiency.
  • Willingness to become CPR/AED certified; training is provided by Planet Fitness.
  • Able to stand and move continually throughout the club during a shift.
  • Able to communicate continually in person or by phone during a shift.
  • Able to lift up to 75 pounds.
  • Able to bend and twist to accomplish tasks.
  • Able to work around toxic chemicals and frequently clean and sanitize equipment and facilities.

Nice To Haves

  • 6–12 months of experience in a customer service environment is preferred.
  • Positive, upbeat attitude and passion for fitness and helping others achieve their goals.
  • Enjoys connecting with, encouraging, and motivating people of all fitness levels.
  • Takes pride in providing a welcoming and supportive member and guest experience.
  • Punctual, reliable, and dependable.
  • Patient, empathetic, and genuinely interested in helping others.
  • Communicates clearly and is comfortable guiding individuals and groups.
  • Acts with integrity and treats others with respect.
  • Works well with a team and supports fellow team members.
  • Learns quickly and applies learning from online and hands-on training.

Responsibilities

  • Create a class schedule for members, including Orientation and DYOP (Develop Your Own Program).
  • Engage with members on the club floor about their fitness goals, instruct them in the safe use of equipment, and provide support as needed.
  • Promote the Judgement Free Zone by connecting with members, offering assistance, and supporting their fitness journeys while upholding club policies.
  • Frequently walk all fitness areas to ensure a good member experience and quickly address issues.
  • Make calls to prospective members and conduct tours, assess membership needs, and offer Trainer services.
  • Greet members and guests as they enter and exit the club and assist with check-in questions or concerns.
  • Answer phones in a friendly manner and help callers with inquiries.
  • Regularly clean and sanitize exercise equipment, Black Card spa amenities, communal spaces, and assigned areas.
  • Keep restrooms clean, sanitized, stocked, and clutter-free according to the routine cleaning schedule.
  • Follow applicable health and safety policies and protocols, report unsafe conditions or at-risk behaviors to leadership, and work safely.

Benefits

  • Medical, dental, and vision insurance
  • Vacation, sick time, and holiday pay
  • Free Black Card membership
  • 401(k) retirement savings plan
  • Term life insurance
  • Healthcare and dependent care flexible spending accounts
  • Tuition reimbursement
  • Employee perks and discounts
  • Team-building competitions and social events
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