Fitness & Massage Supervisor (Winter 2026-2027)

Mike Wiegele Helicopter Skiing•Area B (Thompson Headwaters), BC

2d•Onsite

About The Position

When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health. At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day. Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.

Requirements

Computer skills are essential, knowledge of Microsoft programs and ability to learn internal database usage.
Attention to detail, including cleanliness
Experience in fitness center or clinic preferred
Experience and/or knowledge of fitness/anatomy/massage benefits preferred
Guest relations skills as this position is the “Face of the Department”
Candidates must be fluent in written and spoken English
Must be organized, self-motivated, punctual, well-groomed, and professional
The job commands a high level of adaptability concerning both work and social environment
Must be able to work with minimal supervision and have strong initiative
Ability to work independently and as part of a team
Willing to work a variety of day and weekend shifts
Split shifts to cover peak guest usage in AM and PM.

Nice To Haves

Yoga Instructor certification would be an asset (additional contractor compensation)

Responsibilities

Responsible for maintaining the functions and activities occurring during the day-to-day business in the massage department.
In charge of all aspects of the gym including cleaning and appearance: massage area, whirlpool/sauna areas and common areas; orientation sessions with staff, attending to guests, stocking of supplies for gym/massage areas, maintaining a pleasant and fun fitness area for guests and staff.
Leading guests through 30-minute early morning and afternoon stretch routine
Organizing and confirming massage requests and reservations in person, by email and by phone.
Lead outdoor activities such as fat biking and snowshoeing as part of the Adventure Centre.
Responsible for Massage department communications with the Lodge.
Communications with front desk, reservations, and housekeeping.
Set an example to massage staff to follow specific procedures, which are introduced by senior management and can be found in the employee manual.
Assist and encourage staff to keep massage facilities gym and equipment secure, clean, maintained and organized.
Immediately correct any violations of company policy by an employee.
Maintain good working relationships with all departments, working closely with Massage Manager, massage therapists, front desk, reservations, and HR.
Maintain a proper and exemplary image on and off duty and represent MWHS with integrity.
Maximize relationships with guests and contacts.
Implementation of departmental policies and procedures, to ensure that all services to guests meet with the highest standards of the hospitality industry and to ensure efficient effective and cost-effective operation.
Crisis Management: ensure no unauthorized communication with the media.
Participate in Health & Safety and ensure OHS regulations are followed.
Emergency Response: participate in emergency planning, emergency simulations, and possible real-life emergencies as part of the emergency response and base rescue plans.
All staff are expected to be team oriented and maintain confidentiality of all information gained while working with the company.