Fitness Manager (SA)

The Edge Fitness Clubs • Saint Ann, MO

5d

About The Position

The Fitness Manager leads the fitness department and is directly responsible for its financial performance across fitness services. The role oversees sales, personal trainer payroll and expenses, fitness assessments, lead generation, sales goals, and supplement inventory and profitability. The manager partners with the Membership department and Admin Specialist to support department operations and consistent corporate standards.

The Fitness Manager recruits, hires, onboards, schedules, coaches, and performance-manages Personal Trainers. The position develops staff product knowledge and performance, communicates department initiatives and standards, and fosters a positive workplace with opportunities for advancement. This is a full-time exempt position with varying hours, frequently including long hours and night or weekend work. Working on the last day of the month may be required.

Requirements

• Ability to create and sustain a service culture centered on hospitality, care, welcoming, and fun.
• Passion for fitness and demonstrated knowledge of fitness equipment and wellness strategies.
• Strong oral and written communication, interpersonal, and relationship-building skills.
• Strong Microsoft Office skills and ability to adapt and learn new technologies.
• Demonstrated ability to motivate and influence people at all organizational levels.
• Strong time-management skills.
• Two years of related sales experience.
• Two years of experience in the fitness industry.
• At least two years of leadership and people-management experience, including demonstrated success leading, coaching, and motivating teams and individuals to achieve goals across multiple locations.
• Current CPR and First Aid certifications, maintained throughout employment.
• Current personal training certification required within 60 days of employment; accepted certifications include NASM, NSCA, ACE, ISSA, and NFPT.

Nice To Haves

• A related university degree in Exercise Science, Exercise Physiology, or Kinesiology, or equivalent experience, is strongly preferred.

Responsibilities

• Manage the fitness department's financial performance and achieve personal and club monthly sales KPI targets.
• Manage Personal Trainer payroll and expenses.
• Partner with the Membership department to ensure initial fitness assessments are booked and advisors build value during tours.
• Ensure Personal Trainer presentations and fitness assessments (VFPs) are structured, standardized, and consistent with corporate standards.
• Develop lead-generation strategies with the team to meet lead targets.
• Set fitness-services sales goals for Fitness Consultants and front desk employees; lead sales for all fitness products at the location.
• Work with the Admin Specialist to manage supplement profit and loss, and track and follow through on supplement handoffs.
• Recruit, hire, and onboard Personal Trainers to maintain staffing at forecasted budget levels.
• Participate in Personal Trainer performance assessments and termination processes in partnership with HR and management.
• Develop a high-performing team through coaching, teaching, and training.
• Manage performance and KPIs for all fitness staff.
• Develop staff knowledge of fitness products, including strength products, supplements, and personal training.
• Schedule and conduct mentoring time with Personal Trainers.
• Communicate department initiatives, standards, and directives effectively.
• Create a positive, healthy workplace that offers staff opportunities for advancement.
• Lead, interview, hire, schedule, and performance-manage all Personal Trainers in the club.

Benefits

• Free gym membership.
• Tiered medical, dental, and vision benefits for employees and their families.
• Paid time off and paid holidays.
• 401(k) plan.
• Discounts on personal training, apparel, shake bar, and Edge Kids.
• Team-building, leadership, and development training, with opportunities to advance.
• Reimbursement for training certifications.
• Company-paid life insurance ($25,000), long-term disability, and Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed