Fitness Manager (SA)

The Edge Fitness Clubs•St. Ann, MO

About The Position

The Fitness Manager leads the club’s fitness services department and is responsible for its financial performance, sales, staffing, and team development. The role oversees personal training and other fitness products, manages trainer payroll and expenses, and works with the Membership department to book fitness assessments and communicate the value of fitness services. The Fitness Manager establishes sales goals, develops lead-generation strategies, ensures presentations and assessments follow corporate standards, and manages supplement inventory and profitability. The position also recruits, hires, onboards, schedules, coaches, and performance-manages Personal Trainers. In partnership with HR and management, the Fitness Manager participates in performance assessments and termination processes. The role communicates department initiatives and standards, builds product knowledge, mentors trainers, and fosters a welcoming, service-focused workplace with advancement opportunities. This is a full-time exempt position with varying hours. It frequently requires long hours and night or weekend work and may require working on the last day of the month. The position is responsible for the leadership and performance management of all Personal Trainers in the club.

Requirements

Two years of related sales experience.
Two years of experience in the fitness industry.
At least two years of leadership and people-management experience, including success leading, coaching, and motivating teams and individuals to achieve goals across multiple locations.
Current CPR and First Aid certifications, maintained throughout employment.
Current Personal Trainer certification within 60 days of employment; accepted certifications include NASM, NSCA, ACE, ISSA, and NFPT.
Ability to create and sustain a service culture centered on hospitality, care, welcome, and fun.
Passion for fitness and demonstrated knowledge of fitness equipment and wellness strategies.
Strong oral and written communication, interpersonal, and relationship-building skills.
Strong MS Office skills and ability to adapt to new technologies.
Demonstrated ability to motivate and influence people at all organizational levels.
Strong time-management skills.

Nice To Haves

A related university degree in Exercise Science, Exercise Physiology, or Kinesiology, or equivalent experience.

Responsibilities

Direct the department’s financial performance across fitness services.
Meet personal and club monthly sales KPI targets.
Manage Personal Trainer payroll and expenses.
Partner with the Membership department to ensure initial fitness assessments are booked and advisors build value during tours.
Ensure Personal Trainer presentations and fitness assessments (VFPs) are structured, standardized, and consistent with corporate standards.
Develop lead-generation strategies with the team to meet lead targets.
Establish fitness services sales goals for Fitness Consultants and front desk employees.
Lead fitness product sales at the location.
Manage supplements and inventory, including supplement profit and loss with the Admin Specialist and follow-through on supplement handoffs.
Recruit, hire, and onboard Personal Training staff to maintain forecasted staffing budgets.
Participate in Personal Trainer performance assessments and termination processes in partnership with HR and management.
Develop a high-performing team through coaching, teaching, and training.
Manage performance and KPIs for fitness staff.
Build staff product knowledge of fitness products, including supplements and personal training.
Schedule and conduct mentoring time with Personal Trainers.
Communicate department initiatives, standards, and directives.
Create a positive, healthy workplace that offers staff advancement opportunities.
Lead, interview, hire, schedule, and performance-manage all Personal Trainers in the club.

Benefits

Free gym membership.
Tiered medical, dental, and vision benefits for employees and families.
Paid time off and paid holidays.
401(k) plan.
Discounts on personal training, apparel, shake bar, and Edge Kids.
Team-building activities, leadership and development training, and advancement opportunities.
Reimbursed training certifications.
Company-paid $25,000 life insurance.
Long-term disability coverage.
Employee Assistance Program.
Fun work environment and positive culture.