Fitness Manager - Billings

Anytime Fitness•Billings, MT

23h•Onsite

About The Position

The primary role of the Club Manager is to provide a world-class experience to all customers in the facility; this is done through an initial facility tour, sign up process and occasional coaching. The Club Manager needs to have customer service in the front of their mind to build relationships with their customers. This position is also responsible for building and maintaining financial profiles for all customers. This position calls for strong leadership skills, proficient social skills, and a commitment to growth.

Requirements

Needs to be able to work from facility.
Needs to be able to work required hours as listed: Monday-Thursday – 11a-7p Friday – 8a-12p
Strong communication skills.
Must be coachable.
Strong problem-solving skills.
Passionate about health and fitness.
Understands the importance of team cohesion.
Must be personable.
High school diploma or general education degree (GED).
CPR/AED Certification
Microsoft Office Suite
POS Systems (not required but a plus)
Gym Management Software (not required but a plus)

Nice To Haves

POS Systems (not required but a plus)
Gym Management Software (not required but a plus)

Responsibilities

Maintain accurate financial profiles for members and promote the club’s financial growth.
Responsible for the membership sales, finding and contacting prospects, and financial growth of the membership sales at their location.
Maintain the integrity of the facility and advice regarding equipment needs and purchases.
Provide excellent customer service, which includes regular engagement with members such as helping them to create and achieve goals.
Make decisions and fulfill requests in regards to positive and negative feedback, cessation of membership requests, and other club related inquiries.
Build and maintain business to business relationships, attend local community events.
Exemplify what it means to be an Anytime Fitness team member by working every day to better yourself and those around you.
Performs other related duties as assigned by management.
Planning, assigning, and directing work; maintaining work schedules; addressing complaints and resolving problems.