Fitness Floor Attendant

The Bay Club Company•Los Gatos, CA

About The Position

Carries out duties and responsibilities related to maintaining Fitness Center operations and customer service. Adherence to the company’s mission and core values is expected and is critical to the success of the Fitness department. The role includes general supervision of the Fitness Center and Recovery room, maintaining safety, cleanliness, and organization, and instructing members in the proper and safe use of equipment. The attendant communicates and follows up in a timely manner and participates in required events, programs, meetings, and trainings. The schedule may include day and evening shifts, weekends, and holidays. The role involves frequent physical activity, including moving up to 50 pounds. The Bay Club Company is an equal opportunity employer.

Requirements

  • Knowledge of company policies.
  • Ability to read, understand, and communicate information and ideas in writing.
  • Ability to understand and communicate information and ideas orally.
  • Ability to use club software and email communication software, such as Microsoft Outlook.
  • Knowledge of safe operation of Fitness Center and Recovery room equipment.
  • Previous customer service experience.
  • Current CPR/AED certification from the Red Cross or American Heart Association, or obtain certification within 30 days of employment.

Nice To Haves

  • Health and fitness background preferred.
  • Experience with fitness equipment preferred.

Responsibilities

  • Provide general supervision of the Fitness Center and Recovery room.
  • Help ensure fitness and recovery areas are safe, including enforcing club policies and procedures.
  • Provide the highest quality of customer service.
  • Maintain cleanliness and organization of fitness and recovery areas, including routine housekeeping.
  • Adhere to scheduled responsibilities, including attending mandatory department meetings.
  • Instruct members in the proper and safe use of equipment.
  • Monitor music and TV stations and adjust as needed.
  • Communicate in a timely manner and follow up as appropriate.
  • Actively participate in required events, programs, meetings, and trainings.
  • Perform other related duties as assigned by management.
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