Fitness Attendant

The Boca Raton • Boca Raton, FL

9d

About The Position

The Fitness Attendant maintains a clean, safe, and well-equipped fitness facility, including equipment, locker rooms, and studios. The role provides five-star service by welcoming members and guests, explaining programs and activities, sharing basic fitness information, and anticipating their needs. The Fitness Attendant also records attendance, enforces facility rules, responds to complaints, promotes activities, and helps organize and set up special events.

The position includes member and guest registration, facility tours, equipment and amenity upkeep, administrative tasks, and coordination with other departments to support seamless operations.

Requirements

• High school diploma required.
• At least 2 years of customer service experience.
• Common knowledge and understanding of fitness and wellness.
• Strong interpersonal skills and self-starting initiative.
• CPR and First Aid required.
• Ability to lift up to 50 pounds, with frequent lifting and carrying of objects weighing up to 25 pounds.
• Ability to walk or stand to a significant degree, and to reach, handle, feel, talk, hear, and see.

Nice To Haves

• A degree or certification in fitness or exercise.
• Customer service experience at a luxury property.

Responsibilities

• Greet members and guests entering the health club and use Jonas to verify active memberships and current guest status.
• Clean equipment and perform general maintenance checks.
• Circulate through the facility and engage with members and guests.
• Maintain cleanliness, linen, and amenity inventory in locker rooms.
• Support the operation, cleanliness, maintenance, and equipment inventory of studios and fitness areas.
• Complete administrative tasks, including food and beverage requisitions, HotSOS entries, Jonas activities, Microsoft Office applications, and email.
• Guide new members through registration procedures and tour them through the fitness center.
• Provide information about health club services and explain and enforce facility limitations and rules.
• Ensure equipment is maintained and secured at the end of the day, and follow procedures for obtaining repairs to support safety.
• Keep amenity inventory stocked and available.
• Suggestively sell health club packages, beverages, and promotions.
• Coordinate with support departments, including spa, golf, tennis, activities, membership, housekeeping, and engineering.
• Report and resolve complaints, maintain attendance records, promote facility activities, and assist with organizing and setting up special events.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED