Harley Davidson Fit and Customer Service Specialist

FAIRFIELD CYCLE CENTER, INC.•Vacaville, CA

23d•Onsite

About The Position

JOIN THE IRON STEED HARLEY-DAVIDSON FAMILY Are you passionate about Harley-Davidson and eager to share that excitement with others? Iron Steed H-D is looking for someone with a great attitude who thrives in a fast-paced, fun, and customer-focused environment. Buying a Harley-Davidson motorcycle is a life-changing decision that opens the door to an entirely new lifestyle. As a team member, you’ll play a key role in introducing new riders to this world—providing exceptional service, guidance, and a welcoming experience. We offer extensive training and access to industry-leading tools to help you build your skills and succeed. This is your opportunity to join one of the most dynamic and fastest-growing Harley-Davidson dealerships in California. ABOUT IRON STEED HARLEY-DAVIDSON At Iron Steed Harley-Davidson, fulfilling dreams of personal freedom isn’t just a motto—it’s our purpose and passion. Located in Vacaville, CA, we’re committed to delivering exceptional customer experiences that reflect the spirit of the Harley-Davidson lifestyle. We’re not just a dealership—we’re riders ourselves. We understand our customers because we live the same dream they do. Whether it’s on the sales floor or out on the open road, we take pride in being part of something bigger: a community built on freedom, adventure, and camaraderie. We are Iron Steed Harley-Davidson.

Requirements

Sales experience required, Motorcycle Sales preferred.
Motorcycle license preferred, or a desire to ride.
Ability to move motorcycles around.
Must have ability to get along with broad customer base.
Strong communication / interpersonal skills.
Outgoing, energetic, self-motivated and driven.
Strong computer, texting and phone skills.
Ability to follow a structured sales process on value based selling.
Flexible schedule with the ability to work weekends, holidays, and evenings.
Sales: 1 year (Required)
Valid Sales License
Must have clean driving record.

Nice To Haves

Motorcycle Sales preferred.
Motorcycle license preferred, or a desire to ride.

Responsibilities

Welcome all customers to the dealership. Exceptional customer experiences are a must!
Assist customers in selecting the perfect Harley Davidson motorcycle to fit their needs.
Managing customer transaction from start to finish ensuring a positive purchase experience.
Facilitating demo rides
Proactive follow up with potential customers/leads. Phone sales and follow up are required.
Appointment setting / follow through on confirmed dealership appointments.
Utilization / updating of Customer Relation Management system to manage workload on a daily basis.