Fishery Observer Support Liaison

AIS•Dartmouth, MA

3d•Onsite

About The Position

AIS is looking for a Fishery Observer Support Liaison to support the Fisheries Research and Monitoring Department, primarily Northeast Fisheries programs. The incumbent will serve as a dedicated resource for sea-going employees with a primary focus on improving employee retention, morale, engagement, professional development, and overall quality of employment. The position will maintain regular contact with sea-going staff to better understand the challenges they experience, help connect employees with appropriate company resources, identify trends affecting retention and performance, and develop initiatives that strengthen employees’ connection to AIS. The position will also provide administrative support to coordinators, including timecard review, receipt follow-up, incentive tracking, recruiting support, and other employee-related activities. The position is supervised by the Vice President of Fisheries and will require travel to AIS offices, ports, training locations, and other field locations.

Requirements

Must be available 40 hours per week (Mon – Friday)
Bachelor’s degree in a related field.
0-1 years of experience performing clerical duties
0-1 years of experience performing administrative duties.

Nice To Haves

Previous fishery observer experience
Familiarity with ADP WorkForce Now
Proficient in Microsoft Excel

Responsibilities

Maintain regular contact with sea-going staff to understand morale, workload, employment challenges, and opportunities to improve the employee experience.
Serve as a point of contact for employees and connect them with AIS resources.
Conduct onboarding, retention, and exit interviews to identify factors affecting satisfaction, performance, and turnover.
Develop and coordinate retention, engagement, resiliency, and community-building activities, including remote and in-person events.
Track performance of initiatives.
Travel periodically to ports, offices, and training locations to meet with field staff and better understand working conditions and concerns.
Track retention, turnover, morale, performance, data quality, and other workforce trends and provide recommendations to Program Management.
Administer and track spot bonuses, performance incentives, and other employee recognition programs.
Work with Program Management to identify employees who may benefit from additional support, training, mentoring, or recognition.
Identify and promote training, mentoring, cross-training, and career opportunities at AIS.
Help identify high-performing employees for expanded responsibilities or advancement.
Assist with recruiting, interviewing, and onboarding Observer and Monitor candidates.
Provide feedback on candidate expectations and factors associated with successful hires and retention.
Review and approve employee timecards as assigned and coordinate corrections before payroll deadlines.
Follow up on missing receipts, expense documentation, and other outstanding administrative requirements.
Maintain records related to retention, engagement, incentives, interviews, and professional development.
Provide administrative support that allows coordinators to focus on scheduling, vessel coverage, logistics, and other operational responsibilities.
Develop employee communications, surveys, presentations, and training materials.
Participate in recruiting events, training sessions, employee meetings, and other program activities.
Perform other related duties and ad-hoc assignments as directed.
Maintain certifications.