Fiscal Technician
About The Position
Serves as primary contact for student payment issues. Retrieves daily reports and verifies payments are correctly applied to student accounts. Downloads the daily deposit reports and matches deposits to each online payment report. Manually enters payments from various systems on student accounts in Banner. Maintains spreadsheets for all deposits, including online credit cards and electronic checks, to facilitate reconciliation. Provides front-line customer service by welcoming office visitors and responding to phone, email and in-person inquiries from students and parents. Provides accurate information concerning student account charges, payments, schedule protection, financial aid transactions, refunds and direct deposit enrollment. Uses professional judgement to determine when to escalate a question/issue. Reconciles credit card merchant fee statements and to credit card batches, state receipts and the daily ledger. Reconciles ACH transfers from the state and electronic check payments to the Bank of America statement. Makes bank runs as needed. Works with Controller’s Office to reconcile accounts and maintain accurate financial records. Handles desktop deposits. Processes returned checks. Handles wire reimbursement for returned checks. Prepares the monthly Financial Responsibility Composite Score and returned check reports.
Requirements
- Associate’s degree in accounting or related field and two years of bookkeeping or financial experience.
- An equivalent combination of education and experience may be considered.
- Proficiency with Microsoft Word and Excel.
Nice To Haves
- Customer service experience.
- Accounts receivable experience.
Responsibilities
- Serves as primary contact for student payment issues.
- Retrieves daily reports and verifies payments are correctly applied to student accounts.
- Downloads the daily deposit reports and matches deposits to each online payment report.
- Manually enters payments from various systems on student accounts in Banner.
- Maintains spreadsheets for all deposits, including online credit cards and electronic checks, to facilitate reconciliation.
- Provides front-line customer service by welcoming office visitors and responding to phone, email and in-person inquiries from students and parents.
- Provides accurate information concerning student account charges, payments, schedule protection, financial aid transactions, refunds and direct deposit enrollment.
- Uses professional judgement to determine when to escalate a question/issue.
- Reconciles credit card merchant fee statements and to credit card batches, state receipts and the daily ledger.
- Reconciles ACH transfers from the state and electronic check payments to the Bank of America statement.
- Makes bank runs as needed.
- Works with Controller’s Office to reconcile accounts and maintain accurate financial records.
- Handles desktop deposits.
- Processes returned checks.
- Handles wire reimbursement for returned checks.
- Prepares the monthly Financial Responsibility Composite Score and returned check reports.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
