Assists to provide professional front-line assistance in support of cashiering operations to students, parents, employees, university departments, other institutions and the general public by implementing procedures, requirements and guidelines for processing payments within the university system. Provides expertise and assistance in all areas of cashiering, including registration procedures, financial aid policies, refunds, distance education, and student accounts receivables. Assists to resolve problems and discrepancies that may arise with students, parents, employees, university departments, and third-party vendors. Works closely with office staff and campus offices as appropriate. Determines and analyzes system-type errors and works with appropriate offices to make adjustments/corrections as required in a timely manner. Responsible for corrections and closing Cashier Sessions, to audit and ensure billing mistakes are resolved and properly recorded. Assists with daily cashiering, collection, recordation and deposit of tuition, fees, scholarships and associated tuition waivers. Assists with the maintenance of all refunds and billings to student, parents, and third-party scholarship agencies while ensuring compliance with Federal Title IV disbursement regulation for student related charges. Analyzes and reviews cashiering processes and procedures, payment transaction data and cashiering reports for program effectiveness and recommends improvements and changes. Provides the office staff with technical support for computer, printer and networks. Provides office with appropriate reports and AR data as needed. Assists to process VA payments and refunds in a timely manner. Assist in the training of cashier office employees on new system upgrades and software. Other duties as assigned. Denotes essential functions
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Job Type
Full-time
Career Level
Entry Level