Cashier/Bursar's: Fiscal Services Tech

University of New MexicoAlbuquerque, NM
$19 - $25Hybrid

About The Position

The University of New Mexico, Office of the University Controller, also known as Financial Services, located on Main Campus is responsible for all central accounting functions for the University. It is the responsibility of the Controller's Office aka Financial Services to ensure compliance with all financial policies, rules, and regulations adopted by the University or imposed by external agencies, including state and federal audit requirements, following generally accepted accounting practices. Additionally, the Controller's Office oversees the maintenance of the official financial records of the University. Within Financial Services is The Cashier/Bursar's Office which is on the lookout for an enthusiastic individual eager to dive into the exciting world of supporting UNM’s student population. If you thrive in a team environment, love learning new skills, and are ready to contribute to the meaningful initiatives UNM has to offer, we invite you to apply. The University of New Mexico Cashier/Bursar’s Office includes both Student Accounting and the Cashier Department. It serves the entire University, including main, branch, and HSC campuses, with the primary focus on customer service. Student Accounting is responsible for tuition and fee assessment, processing all electronic and hard-copy statements, refunding of financial aid, billing UNM retirees who choose to maintain university insurance, administering tuition remission, preparing 1098-T tax reports, managing departmental deposits, reconciliation of loan funds, assisting students with questions concerning their accounts, and the collection of outstanding debt over $252 million in tuition and fee revenue, and $10.3 million in MarketPlace. Additionally, approximately 60,000 financial aid refunds totaling over $116 million dollars are processed. The Cashier/Bursar's Office is held to high standards of confidentiality under FERPA, as well as UNM policy, U.S. military policies surrounding grants, IRS, and numerous other agencies, governmental and private.

Requirements

  • High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified.
  • Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Nice To Haves

  • Experience performing repetitive tasks with efficiency and accuracy
  • Experience with cash handling
  • Experience processing cash, checks, or credit card transactions accurately and efficiently
  • Experience working with a Point-of-Sale (POS) system
  • Experience performing account / drawer reconciliations
  • Experience analyzing and interpreting financial data on individual or business accounts
  • Experience working with a team (as a team member or team leader)
  • Experience with in-person, online, or call center customer service, both verbally and in writing
  • Experience communicating effectively, both verbally and in writing
  • Strong organizational and follow-up skills

Responsibilities

  • Processing high-volume cash transactions while providing service support to customers and resolving service requests.
  • Handling various clerical and routine accounting tasks to support the operating unit.
  • Posting entries, verifying and reconciling input with UNM's general ledger.
  • Processing payments.
  • Managing secure courier pickups.
  • Ensuring accurate vault balancing.
  • Assisting in the preparation of billings and financial reports.
  • Addressing inquiries.
  • Contacting other departments and vendors to resolve issues.
  • Assisting in conducting account reviews and analyses for customers of the Bursar's Office.

Benefits

  • medical, dental, vision, and life insurance
  • educational benefits through the tuition remission and dependent education programs
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