Fiscal Operations Manager

Illinois State Toll Highway Authority•Downers Grove, IL

About The Position

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers. The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues. Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust. In support of this mission, the Fiscal Operations Manager will participate and advise the finance department on Tollway-wide project teams. Oversee, administer, and manage Finance department specific projects providing analytical support as needed. Provide leadership, direction and performance management for assigned staff.

Requirements

Bachelor’s degree in Accounting or Finance from a four year accredited college.
5 years’ of technical project management equivalent experience.
Finance operational experience including fiscal operations, accounts payable, accounts receivable, and general accounting.
Intermediate skills with Microsoft Excel, Word and PowerPoint.
Excellent conceptual, analytical, and problem-solving abilities.
Ability to multi-task and manage multiple priorities in a fast-paced operational environment.
Strong proficiency with technology including analytics platforms and automation tools.
Experience in SAP/ERP (ECC) systems.
Ability to work effectively within a team environment that includes all management and staff levels.
Demonstrated self-starter with a proactive and inclusive approach.

Nice To Haves

Master’s degree or Certified Project Management (PMP) certification.
Technology Management Minor.

Responsibilities

Develop and maintain a comprehensive understanding of all departmental staff functions to ensure operational continuity and effective team support.
Serve as hands-on resource for staff, providing guidance and direct support in execution of daily functions.
Assist in performing functions as needed.
Work with staff to monitor projects – provide regular updates.
Ability to understand, interpret, and identify trends in departmental data.
Analyze information, evaluate evidence and consider multiple perspectives to draw logical conclusions.
Develop models and methodology to track Fiscal Operations division metrics.
Prepare and communicate reporting of operational and performance statistics to senior management.
Prepare, develop, and manage Request for Proposal (RFP) process with Finance department as well other areas of the Tollway.
Participate in Tollway project teams including bid evaluation, system/process development through User Acceptance Testing (UAT), identifying and communicating potential changes with staff, management and development teams.
Work with Finance management and other Tollway departments to identify and document potential projects.
Develop project plans and work with project teams to implement agreed upon scope and provide guidance through implementation.
Manage and perform oversight throughout entire project process to ensure success as defined by adherence to standards of scope, budget, and timeline.
Communicate project status and outcomes with multiple internal and external parties.
Oversee day-to-day activities of Project Administrator.
Back up Senior Fiscal Operations Manager duties when staff member is unavailable.
Complete special projects and other duties as assigned by division’s senior leadership.