First Steps Service Coordinator

Blue River Services, Inc.•Evansville, IN

70d•Hybrid

About The Position

Provide service coordination for infants and toddlers eligible for First Steps Early Intervention services and their families. Responsible for coordinating evaluations, developing Individualized Family Service Plans (IFSPs), ensuring compliance with state and federal regulations, maintaining accurate documentation, and supporting families through access to services and community resources.

Requirements

Knowledge of First Steps eligibility criteria, due process, and procedural safeguards
Understanding of IFSP development, early intervention regulations, and transition requirements
Knowledge of community resources and support services
Strong organizational, documentation, and data entry skills
Proficiency in word processing, databases, spreadsheets, and tablet/iPad use
Effective written and verbal communication skills
Ability to work independently and as part of a multidisciplinary team
Strong interpersonal skills when working with families and providers
Ability to travel frequently within assigned service areas
Ability to attend home visits and community-based meetings, including occasional evenings
Ability to use standard office equipment and mobile technology
Valid driver’s license, reliable transportation, and proof of insurance required
Successful completion of Service Coordination training
Obtain Service Coordinator credential within one year of hire
Maintain ongoing training and credential requirements
Bachelor’s degree required
Minimum of one year experience working with children and families

Responsibilities

Respond to all referrals within 2 business days and initiate intake procedures
Complete data entry and maintain electronic records in EI Hub (Indiana’s case management system)
Conduct intake, obtain informed consent, and explain procedural safeguards and family rights
Collect required financial and insurance documentation for Cost Participation
Coordinate and ensure completion of evaluations and eligibility determination within 45 days of referral
Facilitate development, review, and implementation of IFSPs in collaboration with families and providers
Coordinate IFSP meetings, annual reviews, and transition conferences
Monitor and coordinate service delivery across providers and funding sources (including Medicaid and CSHCS)
Assist families in accessing appropriate agencies and community-based resources
Maintain detailed and timely documentation, including monthly clinical logs and reports
Support families in transition planning to preschool or other services prior to age three
Obtain necessary medical documentation from healthcare providers
Provide services in home and community settings based on family needs
Maintain cooperative relationships with families, agencies, and community partners
Submit monthly reports and required documentation by established deadlines