Early Steps Family Service Coordinator- Rockledge

Easter Seals Florida•Rockledge, FL
•$44,000 - $44,000

About The Position

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator (FSC) for its Space Coast Early Steps program. The FSC supports families of young children eligible for IDEA Part C services, serving as their central point of contact throughout their Early Steps journey. The role helps families understand their child's strengths and needs, navigate available resources, and access supports that promote optimal child development. Working with a multidisciplinary team, the coordinator helps ensure families receive timely evaluations, services, procedural safeguards, and coordinated care. The position includes service coordination, family interviews, IFSP development and updates, eligibility and transition support, provider communication, documentation, billing, and travel to family homes or other preferred locations. The schedule is full time, 40 hours per week, from 9:00 a.m. to 5:00 p.m. Salary is $44,000 per year and includes insurance and time-off benefits.

Requirements

  • Bachelor's degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
  • One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
  • Ability to secure and maintain a Medicaid Provider Number.
  • Knowledge of community resources, child development, disabilities, and confidentiality and privacy laws.
  • Strong documentation, time-management, and organizational skills.
  • Ability to travel to family homes and adjust schedule to meet family needs.
  • Ability to provide crisis management support when necessary.
  • Integrity, tact, strong judgment, flexibility, and commitment to self-development and quality practices.
  • Commitment to teamwork and supporting families with empathy and professionalism.
  • Ability to meet approved driver qualifications to drive a personal vehicle for program-related needs, including minimum age of 21 and a good driving history.
  • Energetic, resourceful, and professional approach that promotes a positive, respectful, team-based environment.

Responsibilities

  • Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator.
  • Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
  • Support eligibility determinations, monitor interventions, and assist families with transitions from IDEA Part C.
  • Strengthen the IFSP team's ability to identify, access, coordinate, and evaluate services and resources.
  • Interview families to gather information about routines, strengths, needs, support systems, and developmental concerns.
  • Develop timely, comprehensive Individualized Family Support Plans (IFSPs) with families and team members.
  • Communicate IFSP recommendations to providers, coordinate updates every six months, and ensure follow-up for developmental evaluations.
  • Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
  • Help families not pursuing Part B develop an appropriate post-Part C plan.
  • Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
  • Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.
  • Provide crisis management support when necessary.
  • Adjust the schedule to meet family needs.

Benefits

  • Medical, dental, and vision plans
  • Paid holidays, vacation, sick, and personal time
  • Employee Assistance Program
  • Supplemental insurance policies
  • 401(k) savings plan
  • Easterseals Cares Wellness Program
  • Live and on-demand professional development opportunities
  • Work-life balance
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