First Impressions Coordinator

Integrity•Dallas, TX

About The Position

Integrity Marketing is hiring a Guest Experience team member to create a memorable and positive first impression for every guest and team member who enters the office. The role guides guests through their entire visit, directs them where they need to go, ensures they are comfortable and have their needs met, and checks in on them throughout their stay. The coordinator also manages guest services and supports the company’s image by responding promptly to requests and helping guests leave with a memorable experience.

Requirements

High school diploma or equivalent.
2–4 years of related experience.
Customer-service drive with outstanding communication and active listening skills.
Excellent problem-solving and multitasking skills.
Strong sense of responsibility and professional presentation.
Experience in roles that include hospitality management or tourism.

Responsibilities

Provide flawless, upscale, professional, high-class guest experiences.
Greet arriving guests and team members, coordinate their office stay, and inform them about office facilities.
Deliver personalized customer service to guests throughout their visit.
Promptly answer guest requests and manage guest services in support of the company’s image.
Monitor daily meetings and ensure the appropriate meeting room is assigned and prepared.
Establish friendly relationships with regular office guests.
Perform other reasonable job duties as requested.