Fire Suppression Service Technician

Johnson Controls•North Charleston, SC

1d•$20 - $26

About The Position

Johnson Controls is hiring a Fire Suppression Service Technician to perform service and repairs on portable fire extinguishers, kitchen hood systems, suppression gas systems, and related building system products at customer sites. The technician services, troubleshoots, and installs systems from multiple manufacturers, including Simplex and ANSUL. The role involves reading and interpreting blueprints, diagrams, submittals, specifications, software and systems programs, schematics, and operational product manuals, as well as managing daily service calls, customer activity, and system products. The technician also assists customers with questions and concerns, participates in an emergency service on-call rotation, and performs inspections of suppression gas systems according to contract requirements. The posted hourly hiring range is $20–$26, with the final rate determined by factors including education, experience, knowledge, skills, abilities, internal equity, and market data. The position includes a competitive benefits package.

Requirements

Excellent communication and organizational skills.
Outstanding customer-facing service and problem-solving skills.
PC skills, including Microsoft Windows, Excel, Word, and Outlook.
Valid U.S. driver’s license.

Nice To Haves

Manufacturer certifications are a plus, including ANSUL and Kidde PyroChem.

Responsibilities

Service and repair portable fire extinguishers, kitchen hood systems, suppression gas systems, and related building system products at customer sites.
Service, troubleshoot, and install systems from multiple manufacturers, including Simplex and ANSUL.
Read and interpret blueprints, diagrams, submittals, specifications, software and systems programs, schematics, and operational product manuals.
Manage daily service calls, customer activity, and system products.
Respond to customer questions and concerns in a timely and professional manner.
Participate in an on-call rotation for emergency service.
Inspect suppression gas systems according to contract requirements.