Fire Suppression Service Technician

Johnson Controls•Spartanburg, SC

1d•$20 - $26

About The Position

Johnson Controls is hiring a Fire Suppression Service Technician to perform service, repairs, troubleshooting, and installation of portable fire extinguishers, kitchen hood systems, gas suppression systems, and other related building system products at customer sites. The technician works with systems from multiple manufacturers, including Simplex and ANSUL, and manages daily service calls, customer activity, and program system products. The role also involves interpreting technical documents and software or systems programs, responding to customer questions and concerns, participating in an emergency-service on-call rotation, and inspecting gas suppression systems according to contract requirements. Johnson Controls describes itself as a global provider of building systems, energy efficiency, and decarbonization solutions, with more than 140 years of experience.

Requirements

Excellent communication and organizational skills.
Strong customer-facing service and problem-solving skills.
PC skills, including Microsoft Windows, Excel, Word, and Outlook.
Valid U.S. driver's license.

Nice To Haves

Manufacturer certifications are a plus, including ANSUL and Kiddie PyroChem certifications.

Responsibilities

Service and repair portable fire extinguishers, kitchen hood systems, gas suppression systems, and related building system products at customer sites.
Troubleshoot and install systems from multiple manufacturers, including Simplex and ANSUL.
Read and interpret blueprints, diagrams, submittals, specifications, software or systems programs, schematics, and operational product manuals.
Manage daily service calls, customer activity, and program system products.
Respond to customer questions and concerns in a timely and professional manner.
Participate in an on-call rotation for emergency service.
Inspect gas suppression systems based on contract requirements.