Fire Suppression Technician

Encore Fire Protection•Needham, MA
•Onsite

About The Position

Encore Fire Protection is hiring a field-based Fire Suppression Service Technician to inspect, test, recharge, service, install, maintain, and repair fire suppression systems and portable fire extinguishers in commercial and industrial settings. The role involves varied hands-on work at sites such as restaurants and industrial facilities, ensuring equipment is ready to perform and work complies with applicable NFPA and local code requirements. The technician documents work and communicates findings and recommendations to customers and internal teams, while representing Encore professionally and working independently or with a team. Training, mentorship, and tools are available to support career growth.

Requirements

  • One to three years of experience in fire suppression system service.
  • High school diploma or GED.
  • Mechanically inclined, with an interest in hands-on technical work in the life safety or construction space.
  • Comfort using hand tools and other basic equipment, and ability to learn additional equipment.
  • Ability to lift 50+ pounds and work on ladders or in tight or confined spaces as part of daily work.
  • Valid driver’s license and willingness to travel within the assigned territory.
  • Ability to pass a background check and drug screen.
  • Strong communication and documentation skills for use with customers and internal teams.

Nice To Haves

  • Technical or industry-related experience.
  • Knowledge of NFPA 17A, NFPA 96, and other relevant fire protection codes.
  • Experience reading blueprints or simple drawings and using hand tools or machinery in a prior role.
  • Prior exposure to fire suppression systems, fire extinguishers, or other life safety equipment.

Responsibilities

  • Inspect, test, and recharge kitchen and industrial fire suppression systems and portable fire extinguishers.
  • Assemble, install, maintain, and repair fire suppression systems in commercial and industrial settings.
  • Ensure all work meets applicable NFPA and local code requirements.
  • Accurately document work performed and communicate findings, recommendations, and next steps with customers and internal teams.
  • Represent Encore professionally on job sites and provide a clear, customer-focused experience.
  • Work independently in the field and as part of a team to complete assigned tasks safely and efficiently.

Benefits

  • Performance-based bonus opportunity.
  • Paid tuition for fire protection-related schooling needed to obtain licensing.
  • Company swag and attire provided at least twice a year.
  • Comprehensive medical, dental, and vision coverage.
  • Fidelity 401(k) plan with a company match.
  • Company-paid life insurance policy of $50,000.
  • Access to leading-edge web-based productivity tools.
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