Fire Sprinkler Technician
Encore Fire Protection•Pawtucket, RI
•Onsite
About The Position
Encore Fire Protection is hiring a field-based Sprinkler Service Technician to inspect, test, service, and troubleshoot wet, dry, pre-action, and deluge fire sprinkler systems. The role includes planned service, repairs, and occasional emergency calls, with a focus on system reliability, code compliance, safety, and clear customer communication. Technicians work with contractors, building maintenance staff, and internal teams to complete service work and document findings, recommendations, and repairs in line with company expectations and NFPA standards.
Requirements
- High school diploma or GED.
- Working knowledge of fire sprinkler systems, their components, and common service tools.
- Familiarity with NFPA codes and general fire protection standards.
- Ability to read and understand blueprints and system drawings.
- Strong communication and documentation skills for interactions with customers and internal teams.
- Ability to lift up to 50 pounds and work at heights of 30 feet or more.
- Valid driver’s license and willingness to travel within the assigned territory.
- Experience operating lifts and understanding of OSHA safety practices.
- Professional, team-oriented mindset and consistent focus on safe, correct work.
Nice To Haves
- Technical or industry-related experience.
- Three or more years of experience inspecting, servicing, or repairing fire sprinkler systems.
- NICET certification in water-based systems inspection, testing, or layout.
- Experience handling both routine inspections and more complex repair work.
- Ability to identify issues early, explain them clearly to customers, and follow through until they are fixed.
Responsibilities
- Service, test, inspect, and troubleshoot basic and complex fire sprinkler systems.
- Perform routine maintenance and repairs accurately and efficiently.
- Identify system problems and code compliance issues, and recommend necessary repairs or upgrades.
- Coordinate service calls with contractors, building maintenance staff, and internal office teams.
- Document findings, recommendations, and repairs in accordance with company expectations and NFPA standards.
- Participate in on-call rotations and respond to emergency service requests when needed.
- Follow safety procedures and represent the company professionally at job sites.
Benefits
- Hourly pay based on experience with a performance-based bonus opportunity.
- Paid tuition for fire protection-related schooling needed to obtain licensing.
- Company swag and attire provided at least twice a year.
- Comprehensive medical, dental, and vision coverage.
- Fidelity 401(k) plan with a company match.
- Company-paid life insurance policy of $50,000.
- Access to leading-edge web-based productivity tools.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
