Fire Sprinkler Service Technician

Johnson Controls • Rancho Cordova, CA

2d

About The Position

The Fire Sprinkler Service Technician receives service calls describing equipment or system malfunctions, contacts customer representatives to determine the problem, and services and repairs sprinkler systems for commercial and industrial applications. Systems include wet (steel, copper, and CPVC), dry, pre-action, deluge, and fire pumps. The technician troubleshoots and repairs equipment using prescribed procedures and technical documentation, and must be able to work independently while providing strong customer service.

Requirements

• At least 5 years of documented experience in the fire sprinkler industry performing service and repair on sprinkler and suppression systems.
• Retain licenses required by National, State, and Local codes.
• Possess a valid driver’s license and a driving record that meets company requirements.
• Follow verbal and written instructions.
• Able to work independently.
• Able to perform physical labor, including carrying and moving equipment and tools weighing up to 70 pounds.
• Able to work in unusual or difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 60 feet, and working in ducts, crawl spaces, and above ceilings.
• Able to read, follow, and understand all company and customer safety requirements.
• California Fire Sprinkler Fitter card.

Responsibilities

• Receive service calls from the Service Resource Center regarding equipment or system malfunctions.
• Contact customer representatives to determine equipment or system problems.
• Perform service and repairs on commercial and industrial sprinkler systems, including wet, dry, pre-action, deluge, and fire pump systems.
• Use prescribed troubleshooting procedures and technical documents to diagnose and repair equipment.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Maintain truck inventory to support timely customer response.
• Adhere to, implement, and follow company and customer safety guidelines and procedures.

Benefits

• Competitive starting pay
• Paid training
• Global advancement opportunities
• Company vehicle, as applicable
• Referral bonuses
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Life insurance
• 401(k) savings plan with company match
• Short-term and long-term disability
• Employee Assistance Program
• Wellness Program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed