Fire Sprinkler Service Manager

Patriot Fire Protection•Vancouver, WA

1d•$80,000 - $140,000•Onsite

About The Position

Patriot Fire Protection, Inc. is hiring a Fire Sprinkler Service Manager for its Vancouver Fire Sprinkler Service Department. The department provides inspection, testing, maintenance, repair, and emergency response for water-based fire protection systems across Southwest Washington and the Portland metro area. The manager will oversee the inspection process, the deficiency-to-repair pipeline, service-level agreements, and communication standards. This role is central to maintaining trusted service processes that help protect customers’ lives and property. The manager will work with the Inspections, Testing, and Maintenance team on service and repair proposals and estimates; oversee scheduling and resource allocation for urgent requests and ongoing customer needs; and serve as the primary contact for escalations while maintaining relationships with customers, general contractors, and vendors. The role also involves coordinating with Accounting on job and customer setup, work orders, invoicing, and billing, as well as managing material ordering, inventory, operational considerations, and costs. The position is full-time and in-office, Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pay is $80,000–$140,000 per year, including incentive opportunities, depending on experience and qualifications. Drug screening and background checks are conducted only after a conditional offer; criminal history is evaluated for relevance to the job duties.

Requirements

High school diploma or equivalent.
At least 5 years of commercial fire sprinkler experience, including inspection, testing, maintenance, and repair of water-based systems.
Ability to read sprinkler shop drawings and as-builts.
Proficiency with Microsoft Suite and Google Suite.
Availability to work full-time in-office, Monday through Friday, 7:00 a.m. to 4:00 p.m.

Nice To Haves

Associate's or bachelor's degree in Business Administration, Fire Protection, or a related field.
NICET Level III certification in Inspection and Testing of Water-Based Systems; NICET Level II may be considered with strong leadership experience.

Responsibilities

Work with the Inspections, Testing, and Maintenance team on detailed proposals and estimates for service and repair work.
Oversee scheduling and resource allocation to balance urgent requests with ongoing customer needs.
Maintain relationships with customers, general contractors, and vendors, and serve as the primary point of contact for escalations.
Coordinate with Accounting on job and customer setup, work orders, invoicing, and billing.
Manage material ordering, inventory control, operational considerations, and costs.
Oversee the inspection process, the deficiency-to-repair pipeline, service-level agreements, and communication standards.