Fire & Rescue Senior Office Assistant

City of Hampton•Hampton, VA

5d•Onsite

About The Position

The purpose of this class within the organization is to perform a variety of complex/advanced clerical, administrative, and technical work involving the preparation and maintenance of office support activities, ranging from routine to complex duties. This job works under general supervision according to set procedures and may act as a lead worker. The City of Hampton is a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Hampton is a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future. We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.

Requirements

Graduation from high school or successful completion of the GED.
A minimum of three (3) years of clerical or administrative experience.
May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.
Must successfully pass a background check before any offer of employment or promotion.
Requires the ability to efficiently use a computer and other office equipment to complete tasks.
Requires good knowledge of office terminology, procedures, and equipment.
Working knowledge of Microsoft Office software.
Good understanding of business arithmetic and English.
Requires the ability to learn complex computer programs.
Requires the ability to maintain records and attention to detail.
Requires the ability to follow complex oral and written instructions.
Requires the ability to establish and maintain effective working relationships with diverse populations.
Must have effective oral and written communication and customer service skills.
May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division.
May be required to complete a skills-based assessment.

Responsibilities

Perform a variety of complex/advanced clerical, administrative, and technical work.
Prepare and maintain office support activities, ranging from routine to complex duties.
Act as a lead worker.
Maintain confidentiality of all information.
Make sound independent judgments within the context of established departmental and City policies and procedures.
Contact other City departments, the general public, and other agencies.
May be considered “essential personnel” during City emergency situations or at the direction of the City Manager, which may include long hours and unusual schedules.