Fire, Rescue, and EMS Program Support Specialist

Vance Granville Community College • Henderson, NC

2d • Onsite

About The Position

The Fire, Rescue, and EMS Program Support Specialist provides administrative and records support for Fire, Rescue, and Emergency Medical Services courses. The role builds course sections, processes registrations and payments, prepares instructor contracts, maintains class documentation, and supports timely reporting and communication with students and instructors. It also provides cross-training and backup support across Short Term Workforce as assigned.

The position is assigned to Vance-Granville Community College’s Main Campus in Henderson, North Carolina, and travel within the college’s service area is expected. Teleworking is not available. The required schedule is Monday through Thursday, 8 a.m. to 5 p.m., and Friday, 8 a.m. to 3 p.m., for a 40-hour workweek.

The listed essential duties describe the general nature and level of work, rather than a comprehensive list. Other duties may be assigned, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Requirements

• High school diploma.
• At least two years of related work experience.
• Strong working knowledge of Microsoft Office applications.
• Ability to organize accurate records, communicate clearly, and meet deadlines across multiple courses.

Nice To Haves

• Associate degree.
• Experience within the North Carolina Community College System.
• Experience with Datatel and LEOData.

Responsibilities

• Create and maintain Fire, Rescue, and EMS course sections and related records in the college student information system.
• Prepare part-time instructor contracts, contract changes, and related agreements, and route documents for required signatures and approvals.
• Process registrations, fees, waivers, and third-party payments; assist students with registration and coordinate payment records with the Business Office.
• Prepare and maintain class materials, attendance and compliance records, course outlines, and electronic files; support instructors in meeting course and reporting deadlines.
• Review class completion materials, enter grades, prepare certificates or transcripts as assigned, and submit required program reports.
• Communicate course information and changes to students, instructors, and staff; respond to program inquiries and provide front office support.
• Support testing, calendars, website information, correspondence, meeting records, and other program operations as assigned.
• Provide cross-training and backup support across Short Term Workforce as assigned.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED