Fire Protection Alarm Operations Manager

Shambaugh & Son, L.P.•Memphis, TN

21d•Onsite

About The Position

Shambaugh & Son, L.P. is seeking an Operations Manager for its Fire Protection division. The role is responsible for providing timely estimates and proposals to customers and managing fire alarm projects, including project management and trade coordination to support successful completion and customer satisfaction. The position involves coordinating with customers, internal teams, designers, purchasing, the fabrication shop, accounting staff, and project-site personnel. Travel to team project sites is required, and extended hours and weekends may be necessary.

Requirements

Proficiency in Microsoft Word, Excel, and spreadsheets.
Excellent multitasking and project management skills.
Valid driver’s license and excellent driving record.
Excellent communication and organizational skills.
Self-motivated and driven to achieve high productivity standards.
Strong computer technical experience.
Commitment to providing top-notch customer service.
Successful completion of an employment background check.
Experience designing and managing various types of projects.
Excellent written and verbal communication skills.
Ability to work as a team player and motivate others.
Positive attitude and good interpersonal skills.
Ability to travel to team project sites.
Regular and reliable attendance, including the ability to work extended hours and weekends as required.

Nice To Haves

Fire Alarm, VESDA, and other Fire Protection Construction experience preferred.

Responsibilities

Estimate, sell, and manage fire alarm projects.
Read, analyze, and interpret blueprints, contract documents, and project specifications.
Develop and maintain positive customer relationships.
Coordinate materials and trades for project execution.
Oversee designers and other project staff.
Attend job and start-up meetings and understand each project's full scope of work.
Review project bid documents, specifications, and drawings.
Ensure timely, complete preparation of submittal drawings and calculations by the design team.
Complete or assist with accurate, timely, and complete estimates and change-order quotes.
Coordinate project schedules and timelines with customers.
Develop and maintain project design, stock listing, delivery, and installation schedules.
Coordinate with purchasing and the fabrication shop to ensure timely material arrival.
Assist accounting staff with billing needs.
Schedule and lead communications and meetings with internal and external clients.
Review job sites to observe installation, verify completion, and ensure compliance with design.
Track job progress to verify projects remain on schedule and under budget.
Perform other duties as assigned.

Benefits

Multiple medical plan options
Dental insurance
Vision insurance
Health Savings Accounts (HSAs) with company contributions
Flexible Spending Accounts (FSAs)
Company-paid life insurance
401(k) savings plan with company contribution
Disability coverage
Critical illness coverage
Accident insurance
Company-provided mental health, wellness, finance, and legal resources at no cost
Tuition reimbursement
College Coach educational decision support
Paid time off
Paid holidays
Paid parental leave
Military leave
Bereavement leave
Applicable federal and state sick leave
Other incentives based on position level and/or job specifics
Competitive salary