Fire Inspection Manager

Johnson Controls•Santa Rosa, CA

1d•$76,000 - $151,000

About The Position

The Fire Inspection Manager leads and supports Sprinkler and Fire Alarm Inspectors to ensure high-quality service delivery, code compliance, and strong customer relationships. The role helps drive operational consistency, team performance, and contractual execution across assigned accounts. The manager oversees daily field activities, supports inspectors through coaching and training, and works with Inspection Coordinators to improve scheduling and review deficiency inspection reports. The position also monitors contract execution, prepares projections, supports customer meetings, and promotes accountability, consistency, safety, and continuous improvement across the inspection team.

Requirements

At least 5 years of management experience, preferably in a similar industry.
At least 3 years of experience in the fire protection or life safety industry.
Strong understanding of P&L management and oversight of sales activities.
Proficiency with MS Office and online systems.
Working knowledge of fire regulations and codes such as OFC and ULC.
High school diploma or equivalent.
Excellent communication skills, tact, and diplomacy, with the ability to work effectively with customers and internal teams.
Valid driver’s license and clean driving record.
Ability to pass pre-employment background and drug screening and obtain required licenses in accordance with national, state, and local codes.

Nice To Haves

NICET certification.
Experience with Oracle.
Familiarity with maintenance scheduling systems.

Responsibilities

Lead and support the daily activities of Sprinkler and Fire Alarm Inspectors, including coaching, training, hiring recommendations, and promotion recommendations.
Ensure inspection work complies with company policies, customer requirements, and applicable fire protection and life safety standards.
Partner with Inspection Coordinators to improve scheduling efficiency and thoroughly review deficiency inspection reports.
Monitor contract execution, prepare projections, and help maximize the productivity of assigned field personnel.
Support customer meetings and monthly check-ins with inspectors to strengthen service quality and customer satisfaction.
Address issues quickly and professionally while maintaining clear communication with internal teams and customers.
Promote accountability, consistency, safety, and a high standard of service across the inspection team.
Understand day-to-day field operations, remove obstacles, and help customers receive timely support.
Use feedback, problem-solving, inspection reporting, scheduling, and operational data to improve inspection quality, prioritize work, and strengthen team performance.
Coach employees consistently, reinforce company policies, and support an environment where performance and compliance go hand in hand.