Fire Alarm Technician

Impact Fire • Mobile, AL

4d

About The Position

The Fire Alarm Technician is based out of the West Mobile, Alabama district office and reports to the Fire Alarm Manager. The technician performs inspections, installations, scheduled repairs, routine maintenance, and emergency service on fire alarm system devices, primarily in industrial settings and occasionally in commercial and residential buildings. The role includes diagnosing system malfunctions, repairing or replacing components and equipment, verifying system functionality, and ensuring work complies with applicable codes and regulations. The technician also provides customer instruction and education, maintains required documentation, manages scheduling and job progress, and cares for company equipment and vehicles.

Requirements

• Applicable licensing and certification required by national, state, and local codes.
• Ability to learn applicable installation, inspection, and servicing codes.
• Strong work ethic and professional appearance.
• Excellent communication and customer service skills.
• Valid driver's license and a driving record that meets company requirements.

Nice To Haves

• NICET certification and/or verifiable work history of 3 or more years.
• Experience in industrial applications.
• Fire sprinkler experience.

Responsibilities

• Provide prompt, professional customer service by addressing client inquiries, concerns, and service requests.
• Work independently while communicating effectively with customers, the direct supervisor, and service team members.
• Perform routine inspections, scheduled repairs, and emergency service calls for fire alarm systems.
• Inspect, test, and clean system components and verify functionality.
• Identify and diagnose fire alarm system issues; troubleshoot and repair faulty components, wiring, and equipment.
• Respond to service requests and adjust, repair, or replace equipment as needed to restore operation and bring systems into compliance.
• Provide customers with instruction on system operation and functionality, best practices, and emergency response procedures.
• Manage job scheduling and progress efficiently and cost-effectively while maintaining quality.
• Complete and submit task-related, activity, productivity, and other required documentation on time.
• Ensure work complies with relevant codes and regulations.
• Maintain and care for equipment, trucks, lifts, and tools.
• Manage time to complete service, inspection, and installation calls while maintaining quality.
• Meet weekly productivity goals assigned by the Fire Alarm Manager or designated agent.
• Learn applicable fire protection codes and obtain applicable state licensing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed