Fire Alarm Technician (NICET II Required)

Summit Companies•Spokane, WA

6d•Remote

About The Position

The purpose of the Fire Alarm & Security Technician position is to install, troubleshoot, service and repair fire alarm and security systems, and other fire and life safety products with minimal supervision. This role involves working with various fire and life safety systems, including clean agent and high-pressure suppression systems, and requires comprehensive knowledge of fire alarm codes and standards. The technician will be responsible for programming and troubleshooting fire alarm systems, repairing or replacing components, and handling explosive actuators safely. Communication with internal and external customers, as well as monitoring companies, is essential. The role also includes administrative tasks such as using Field Service Lightning to track work orders and completing documentation. Adherence to the company's safety program, including understanding and following safety documentation, is mandatory. The technician is also responsible for maintaining a company-provided vehicle and may be placed on-call for emergency service requests. Continuous learning through seminars and training is expected, as is the potential to train service technician trainees.

Requirements

High School Diploma or equivalent.
2 years of experience in the Fire Life Safety Industry, specifically in Fire Alarm.
NICET Level 1 Fire Alarm Certification.
Ability to effectively read, write, and communicate in English with employees and customers.
Valid driver’s license with acceptable driving record.
Ability to comply with the company's Drug and Alcohol policy and Background screening requirements.
Ability to travel 90% of the time, locally.
Ability to bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time.
Ability to see in color, close and far distances, peripheral, depth, and adjust focus.
Ability to occasionally balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.

Nice To Haves

NICET or state specific certification.
2 years of professional computer skills.
2 years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems.
Work with different manufacturers' clean agent and high-pressure suppression systems.
Use tools and test equipment such as multi-meter, megger, laptop, and lifts to repair or replace fire alarm and suppression system components.
Program and troubleshoot fire alarm systems, including identifying ground faults.
Repair or replace fire alarm components such as FACP, power supply, and alarm-initiating devices.
Safely handle, remove, and replace explosive actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Be punctual to work locations and complete projects in a timely manner.
Use Field Service Lightning to track work orders, materials, and time.
Complete documentation on work orders.
Understand and follow the company's Safety program, SDS book, Hazardous communication program, policies, and procedures.
Participate in weekly Toolbox talks.
Ensure all related safety documentation is accessible on each project.
Maintain company-provided vehicle in clean and good condition.
Participate in on-call rotation for emergency service requests.
Attend seminars and training sessions to stay updated on technology, codes, and standards.
Train service technician trainees on applicable aspects of fire protection.
Other duties as assigned.