Fire Alarm Technician

Communications Engineering Company•De Pere, WI

About The Position

CEC is seeking a Fire Alarm Technician to lead the physical installation of communications systems on assigned projects. The technician works alongside the project team to meet safety and quality objectives while adhering to industry codes, standards, and best practices. The role leads project teams during assigned work and supports service ticket completion, including participation in CEC’s 24/7 on-call rotation. This is a safety-sensitive position. The role reviews project information with key personnel, plans resources and site access, and reviews system functionality, schedules, and plans with customers. It leads execution of daily project plans, performs site evaluations and inspections, addresses scope-of-work changes, and checks installations against CEC quality standards. Duties also include testing systems, basic programming and configuration, customer training, documentation, project closeout, and providing feedback on project processes and improvements. CEC describes opportunities for advancement and professional growth, including a bonus program tied to continuous learning and training. The company also offers competitive compensation, health benefits, and paid time off.

Requirements

At least 5 years of technology experience within CEC or a similar company.
At least 1 year of leadership experience within CEC or a similar company.
Strong communication skills.
General construction or mechanical knowledge.
Knowledge of communications systems, including audio, video, security, fire alarm, wireless, and data networks.
Ability to speak and understand English-language communications.
Ability to problem-solve, think creatively, exercise sound judgment, and make decisions based on accurate and timely analyses.
Integrity, dependability, a strong sense of urgency, and results orientation.
Ability to meet the role’s physical requirements, including standing, walking, climbing, sitting, using hands and fingers, lifting up to 50 pounds, and reaching, grasping, and carrying.

Nice To Haves

Three safety-related certifications.
PC proficiency in a Windows environment.
Working knowledge of Excel.

Responsibilities

Review project information with key personnel to address questions and unknowns.
Evaluate potential project problems, impacts, and solutions; coordinate resources, site access, PPE requirements, and equipment with the Project Manager as needed.
Review system functionality, schedule, and plans with customers, and oversee site walk-throughs to verify locations and identify safety hazards.
Verify understanding of the project plan and milestones at project kick-off meetings.
Lead and follow the daily project work plan, including safe work practices and requirements.
Perform site evaluations, safety inspections, and quality assurance checks to ensure compliance with the project plan.
Communicate changes in the scope of work to the assigned Project Lead or Project Manager and adapt the project plan as needed.
Inspect installations and implementation against CEC quality standards, correct discrepancies, mentor responsible parties, and report recurring issues when necessary.
Create project punch lists, perform system testing, coordinate customer training, and complete documentation.
Perform basic programming and configuration and connect physical systems to the network as assigned.
Assist with onsite training and mentoring of less experienced team members.
Conduct customer walk-throughs when possible, submit documentation, obtain customer sign-off, and verify project completion.
Provide the Project Manager with feedback on project management processes, procedures, tools, and best practices.
Give Sales and Engineering recommendations regarding improvement areas and project successes.
Support assigned service ticket completion and participate in CEC’s 24/7 on-call rotation.
Perform other duties as assigned.