Fire Alarm Service Technician
About The Position
We are seeking skilled Fire Alarm Service Technicians and Inspectors to inspect, test, service, troubleshoot, and repair fire alarm systems. Inspectors perform inspections, testing, and some repair tasks. Service technicians respond to scheduled and emergency service requests and perform in-depth troubleshooting, repair, and replacement of system equipment. Technicians must be able to program fire alarm systems or have programming experience with low-voltage systems such as fire alarm, nurse call, access control, security, or CCTV. The role involves researching alternatives to resolve problems, communicating with contractors, building owners, customers, and management, interpreting technical documents and system programs, assisting customers on site, and completing required company paperwork. An active Texas Fire Alarm Technician (FAL) certification is required. The posted salary range is $25.00–$40.00 per hour.
Requirements
- Active Texas Fire Alarm Technician (FAL) certification is required.
- Minimum of 3 years of experience in the Fire Alarm/Low Voltage industry.
- Valid driver's license with a clean driving record.
- Must meet the company's background and driving-record requirements.
- Proficiency in the use and application of industry-related equipment, including MS Office.
- Excellent communication skills, using tact and diplomacy with customers.
- Regular, reliable, predictable attendance.
- Ability to climb ladders, scaffolding, and high-lift equipment up to 60 feet, and work in ducts, crawl spaces, and above ceilings.
- Ability to perform physical labor, carry and move equipment and tools, and lift up to 75 pounds.
Nice To Haves
- Experience with Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, or Gamewell/FCI manufacturers.
- Ability to program fire alarm systems or experience programming low-voltage systems, including fire alarm, nurse call, access control, security, or CCTV.
Responsibilities
- Inspect, test, and perform some repairs on fire alarm systems.
- Respond to scheduled and emergency service requests.
- Troubleshoot, repair, and replace fire alarm system equipment.
- Program fire alarm systems or apply programming experience with low-voltage systems.
- Resolve problems by researching multiple alternatives.
- Communicate and interact effectively with contractors and building owners.
- Read and interpret blueprints, diagrams, submittals, specifications, software/system programs, schematics, and product manuals.
- Assist customers on site with questions and concerns in a timely, professional manner.
- Communicate project status to management.
- Complete required company paperwork.
Benefits
- 401(k) plan with matching contributions.
- Eight paid holidays and 10 PTO days, with PTO increasing over time as employees advance.
- Reduced-cost medical insurance, dental coverage, and vision coverage.
- Flexible Spending Account.
- Short-term disability coverage.
- Life insurance and AD&D coverage.
- Critical illness and accident coverage.
- Weekly paychecks every Friday.
- Employee appreciation lunches, holiday celebrations, department activities, and outings.
- Employee Assistance Program with access to more than 10,000 face-to-face or telehealth counseling providers.
- Pet insurance.
- Growth and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
