Fire Alarm Service Technician

Impact Fire • Phoenix, AZ

7d

About The Position

The Fire Alarm Service Technician is based out of the Phoenix office and reports to the Fire Alarm Manager or their designated Agent. The technician troubleshoots and repairs deficiencies and services a variety of fire alarm system devices in a professional and timely manner, while meeting weekly service and productivity goals. The role also involves maintaining a clean, organized company vehicle and supporting a safe environment for themselves, coworkers, and customers. A company vehicle and gas card are provided.

Requirements

• Prior fire alarm service experience.
• Applicable licensing and certification required by National, State, and Local codes.
• Ability to learn applicable installation, inspection, and servicing codes.
• Ability to participate in an on-call rotation.
• Strong work ethic and professional appearance.
• Excellent communication and customer service skills.
• Valid driver’s license and a driving record that meets company requirements.

Nice To Haves

• CSA FA2 license.
• EST 3 or 4 Certification, highly preferred.
• Applicable experience in the fire protection industry or commercial customer service.
• Fire alarm systems background or experience working as a licensed electrician.
• Ability and willingness to obtain NICET and other trade-specific certifications as necessary.

Responsibilities

• Manage time to complete the maximum amount of service and repairs while maintaining a high level of quality.
• Protect and maintain company equipment.
• Complete service reports on a company tablet and ensure information about deficiencies and repairs is correct.
• Achieve weekly productivity goals assigned by the Fire Alarm Manager or designated Agent.
• Learn applicable fire protection codes and obtain applicable state licensing.
• Follow company safety procedures, including driving, personal protective equipment, and lockout/tag-out policies.
• Maintain the vehicle in accordance with company procedures and keep it clean and organized.
• Perform other tasks assigned by the Fire Alarm Manager or Agent.

Benefits

• Company vehicle
• Gas card

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed