Senior Fire Alarm Service Technician
About The Position
We are seeking a skilled Fire Alarm Service Technician to join our team. In this role you will need to be familiar with servicing, troubleshooting, and repairing Fire Alarm systems. HCI Systems Inc. is a licensed C-7, C-10 and C-16 low voltage systems integration contractor offering a full spectrum of services including sales, engineering, installation, service, and maintenance with over 600 employees in our seven branches. We offer fire life safety, fire suppression, fire sprinkler, access control, video management, intrusion detection, structured cable, nurse call and other related electronic detection solutions to our customers.
Requirements
- Valid driver's license with a clean driving record.
- Applicants must meet requirements in relation to background and driving record.
- Must be proficient in the use and application of industry related equipment including MS Office.
- Must have excellent communications skills, using tact and diplomacy when dealing with customers.
- Regular, reliable, predictable attendance.
- Minimum of 2 years of experience in the Fire Alarm/Low Voltage industry.
- Able to work in unusual and sometimes difficult positions such as climbing a ladder, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.
- Capable of performing physical labor to include carrying and moving equipment and tools as required and lifting to 75lbs.
Nice To Haves
- Industry related NICET and/or CA State Certification is preferred or obtain within one year of hire.
- Experience with the following manufacturers: Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, and Gamewell/FCI is preferred.
Responsibilities
- Respond to scheduled and emergency service requests and perform in-depth trouble shooting, repair and/or replacement of system equipment.
- Program fire alarm systems or have experience with programming low voltage systems including fire alarm, access control, security or CCTV.
- Frequently resolve problems through research of multiple alternatives.
- Communicate and effectively interact with other contractors and building owners.
- Participate in weekly on call rotation.
- Read and interpret blueprints, diagrams, submittits, specifications, software/systems programs, schematics, and operational product manuals.
- Assist customers on site with all questions and concerns in a timely and professional manner.
- Effectively communicate project status to management.
- Complete all appropriate company paperwork as required.
Benefits
- 401(k) with matching
- Reduced-cost medical, dental, and vision insurance
- Flexible spending accounts
- Voluntary benefits include life insurance, disability, and accident coverage
- Paid holidays
- PTO plan
- Weekly Pay
- Employee appreciation events
- Department outings
- Wellness programs
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
