Fire Alarm Service Technician

Fortis Fire & Safety•Clearwater, FL

1d•Onsite

About The Position

Piper Fire Protection is currently seeking an experienced Fire Alarm Service Technician to join our Clearwater, FL team. This role will be responsible for troubleshooting low voltage Fire Alarm Systems and resolving any problems. Projects will typically involve work around the Clearwater, FL region and surrounding areas. This position requires a thorough understanding of fire alarm products, supporting software, and electrical systems.

Requirements

Minimum of 3 years of field experience in repair, service, and/or installation of fire alarm systems.
High school diploma or equivalent
Solid understanding of fire alarm products.
Working knowledge of NFPA 72, NFPA 70, and current industry standards.
Participation in rotating on-call shifts (required for Service Department team members).
Strong verbal and written communications skills required
Organized, motivated, and able to work with minimum supervision
Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.

Nice To Haves

Fire Alarm Panel Programming experience preferred.
Field certifications a plus (NICET, FASA/BASA).

Responsibilities

Troubleshoot, repair, and inspection of fire alarm systems and associated systems.
Occasional installations as needed. Providing recommendations for system installations and service improvements.
Maintain a clean and safe work environment, including the company vehicle, and follow all company safety policies and procedures.
Follow verbal and written instructions accurately and provide clear documentation of work performed.
Communicate professionally with customer before and after any call to explain work performed and deliver excellent customer service.
Ensure timely job completion
Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job
Participate in “on-call rotation”