Experienced Fire Alarm Service Technician
About The Position
The Fire Alarm Service Technician performs service calls, including installation of DynaNet, troubleshooting, and maintenance of fire alarm systems. The technician installs and services systems efficiently and effectively to minimize downtime and maximize performance, while meeting DynaFire's quality standards and maintaining a professional, safe working environment. The role calls for someone detail-oriented and dependable with strong interpersonal and problem-solving skills. The technician responds promptly to customer service issues, communicates the work needed to complete DynaFire's scope to all responsible parties, and operates, tests, troubleshoots, and programs fire alarm systems. The technician documents work to meet applicable industry codes and standards, instructs customers in proper equipment use, and follows DynaFire policies and procedures.
Requirements
- Two-year degree in electronics or an equivalent combination of education and related field experience.
- Working knowledge of computers and communications systems.
- Working knowledge of Microsoft Office.
Responsibilities
- Perform service calls, including DynaNet installation, troubleshooting, and maintenance of fire alarm systems.
- Install and service systems efficiently to minimize downtime and maximize performance while meeting DynaFire quality standards.
- Respond promptly to customer service issues and address customer concerns professionally.
- Communicate the requirements for completing DynaFire's scope of work to parties responsible for timely completion.
- Operate, test, troubleshoot, and program fire alarm systems, and complete documentation required by applicable industry codes and standards.
- Hand-program and computer-program fire alarm panels commonly installed by DynaFire.
- Follow DynaFire policies and procedures.
- Train and instruct customers on proper equipment use.
- Operate test equipment, including volt meters, ohm meters, oscilloscopes, multimeters, tone generators, and battery testers.
Benefits
- Paid time off (PTO) and holidays.
- Comprehensive benefits package including medical, dental, and vision insurance.
- Short-term and long-term disability.
- 401(k) matching.
- Employer-funded life insurance.
- Opportunities for professional development and growth.
- Employee Referral Program.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
