Fire Alarm Service Technician
About The Position
We are seeking skilled Fire Alarm Service Technicians and Inspectors to inspect, test, service, troubleshoot, and repair fire alarm systems. Inspectors perform inspections, testing, and some repair tasks. Service technicians respond to scheduled and emergency service requests and conduct in-depth troubleshooting, repairs, or replacement of system equipment. Technicians should be able to program fire alarm systems or have programming experience with low-voltage systems, which may include fire alarm, nurse call, access control, security, or CCTV. The role also involves resolving problems through research, working and communicating with contractors and building owners, assisting customers on site, updating management on project status, and completing required company paperwork. A Texas Fire Alarm Technician (FAL) certification is required.
Requirements
- Active Texas Fire Alarm Technician (FAL) certification/license.
- At least 3 years of experience in the fire alarm or low-voltage industry.
- Valid driver's license and clean driving record; applicants must meet background and driving-record requirements.
- Proficiency using and applying industry-related equipment, including MS Office.
- Excellent communication skills, including tact and diplomacy when dealing with customers.
- Regular, reliable, and predictable attendance.
- Ability to work in unusual or difficult positions, including on ladders, scaffolding, and high-lift equipment up to 60 feet, and in ducts, crawl spaces, and above ceilings.
- Ability to perform physical labor, carry and move equipment and tools, and lift up to 75 pounds.
Nice To Haves
- Experience with Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, or Gamewell/FCI systems.
- Experience programming low-voltage systems such as fire alarm, nurse call, access control, security, or CCTV, if not programming fire alarm systems.
Responsibilities
- Inspect, test, and perform some repairs on fire alarm systems.
- Respond to scheduled and emergency service requests; troubleshoot, repair, or replace system equipment.
- Program fire alarm systems or apply relevant low-voltage system programming experience.
- Resolve problems by researching multiple alternatives.
- Communicate and interact effectively with other contractors and building owners.
- Read and interpret blueprints, diagrams, submittals, specifications, software and system programs, schematics, and operational product manuals.
- Assist customers on site with questions and concerns in a timely and professional manner.
- Communicate project status to management.
- Complete required company paperwork.
Benefits
- 401(k) plan with matching contributions.
- Eight paid holidays and 10 PTO days, with PTO increasing over time as employees advance.
- Reduced-cost medical insurance, dental coverage, and vision coverage.
- Flexible Spending Account.
- Short-Term Disability coverage.
- Life Insurance and AD&D coverage.
- Critical Illness and Accident Coverage.
- Weekly paychecks every Friday.
- Employee appreciation lunches, holiday celebrations, department activities, and outings.
- Employee Assistance Program with access to more than 10,000 providers offering in-person or telehealth counseling.
- Pet insurance.
- Growth and advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
