Fire Alarm Service Technician

Pye-Barker Fire & Safety • Ephrata, PA

16h

About The Position

The Fire Alarm Service Technician independently performs core technical work related to servicing fire alarm systems. The technician completes standard service and maintenance tasks without direct supervision, applying industry knowledge, troubleshooting skills, and best practices to help ensure systems comply with applicable codes and standards. Work is performed at job sites in commercial, industrial, and construction environments, with travel as required. The role may include providing guidance and support to entry-level technicians and performing other duties assigned by management.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in the fire and life safety industry as a technician.
• Strong understanding of fire alarm systems, components, and troubleshooting methods.
• Ability to work independently and manage assigned tasks.
• Strong problem-solving and organizational skills.
• If the role involves driving: clean driving record and active driver’s license.
• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50 or more pounds.
• Ability to stand, walk, bend, kneel, and reach for extended periods.

Nice To Haves

• NICET Level I or above preferred.

Responsibilities

• Perform maintenance and service of fire alarm systems independently.
• Diagnose and troubleshoot system issues and implement corrective actions.
• Complete standard service calls without direct supervision.
• Interpret system drawings, specifications, and technical manuals.
• Use hand tools and testing equipment to perform required tasks.
• Ensure work complies with applicable codes, standards, and company policies.
• Complete service reports, documentation, and inspection records accurately.
• Communicate effectively with customers, team members, and supervisors.
• Identify potential system deficiencies and recommend corrective actions.
• Maintain a clean and safe work environment on job sites.
• Provide guidance and support to entry-level technicians as needed.
• Travel to job sites as required.
• Perform work in commercial, industrial, and construction environments.
• Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision benefits.
• Company-paid life insurance.
• Company-paid short-term disability.
• 401(k) with employer match.
• Paid vacation and company holidays.
• Training and career development.
• Company vehicle if applicable to the job.
• Immediate qualification for the ALL In Ownership Plan for eligible full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED