Fire Alarm Service Technician
About The Position
We are seeking skilled Fire Alarm Service Technicians and Inspectors to inspect, test, service, troubleshoot, and repair fire alarm systems. Inspectors perform inspections, testing, and some repair tasks. Service technicians respond to scheduled and emergency service requests and perform in-depth troubleshooting, repairs, and equipment replacement. Service technicians can program fire alarm systems or have programming experience with low-voltage systems such as fire alarm, nurse call, access control, security, or CCTV. The role involves resolving problems through research, coordinating with contractors and building owners, assisting customers on site, communicating project status to management, and completing required company paperwork. The position requires physical work in challenging locations, including elevated areas and confined spaces, and lifting equipment and tools.
Requirements
- Valid driver’s license with a clean driving record.
- Must meet background and driving-record requirements.
- Proficiency in using and applying industry-related equipment, including MS Office.
- Excellent communication skills, using tact and diplomacy with customers.
- Regular, reliable, and predictable attendance.
- At least 3 years of experience in the fire alarm or low-voltage industry.
- Ability to climb ladders, scaffolding, and high-lift equipment up to 60 feet, and work in ducts, crawl spaces, and above ceilings.
- Ability to perform physical labor, carry and move equipment and tools, and lift up to 75 pounds.
Nice To Haves
- Experience with Edwards/EST, Kidde, Notifier, FireLite, Bosch, Silent Knight, DSC, Telguard, or Gamewell/FCI systems is preferred.
- FASA/BASA.
Responsibilities
- Inspect, test, and perform some repairs on fire alarm systems.
- Respond to scheduled and emergency service requests.
- Troubleshoot, repair, and replace fire alarm system equipment.
- Program fire alarm systems or other low-voltage systems, as applicable.
- Research alternatives to resolve problems.
- Communicate and interact with contractors and building owners.
- Read and interpret blueprints, diagrams, submittals, specifications, software and system programs, schematics, and product manuals.
- Assist customers on site with questions and concerns in a timely and professional manner.
- Communicate project status to management.
- Complete required company paperwork.
Benefits
- 401(k) plan with matching contributions.
- Eight paid holidays and 10 PTO days, with PTO increasing over time as employees advance.
- Reduced-cost medical insurance.
- Dental coverage.
- Vision coverage.
- Flexible Spending Account.
- Short-Term Disability coverage.
- Life Insurance and AD&D coverage.
- Critical Illness and Accident Coverage.
- Weekly paychecks every Friday.
- Employee appreciation lunches, holiday celebrations, department activities, and outings.
- Employee Assistance Program with access to more than 10,000 providers offering in-person or telehealth counseling.
- Pet insurance.
- Growth and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
