Fire Alarm Service Technician II

CENTURY FIRE PROTECTION LLC•Martinez, GA
•Onsite

About The Position

The Fire Alarm Service Technician II performs inspections, testing, maintenance, and repairs of fire alarm and life safety systems with limited supervision. The role handles more complex troubleshooting, supports junior technicians, and represents the company knowledgeably to customers and authorities having jurisdiction (AHJs). Technicians work independently in the field, delivering high-quality service and maintaining customer relationships at commercial, industrial, and multi-family properties.

Requirements

  • High school diploma.
  • 3–5+ years of fire alarm service or installation experience.
  • Solid understanding of fire alarm systems, components, and troubleshooting.
  • Working knowledge of NFPA 72, NFPA 70 (NEC), and local AHJ requirements.
  • Ability to read and interpret wiring diagrams, plans, and specifications.
  • Ability to use fire alarm panels, devices, testing equipment, mobile service software, smartphones, and basic computer applications.
  • Microsoft Office skills.
  • Ability to lift and carry up to 50 lbs. and work at heights and in confined spaces.

Nice To Haves

  • NICET Level II in Fire Alarm Systems, or ability to obtain it; required based on state.
  • Familiarity with Notifier or equivalent fire alarm system manufacturers.

Responsibilities

  • Inspect, test, and maintain fire alarm systems in accordance with NFPA 72 and local codes.
  • Troubleshoot and repair fire alarm panels, devices, and circuits.
  • Diagnose and resolve system deficiencies and document corrective actions.
  • Complete service reports, inspection forms, and deficiency documentation accurately and promptly.
  • Communicate system status, repairs, and code requirements to customers.
  • Coordinate scheduling and follow-up work with service coordinators.
  • Assist with training and mentoring Fire Alarm Technician I employees or Helpers.
  • Maintain tools, test equipment, vehicles, and inventory.
  • Follow OSHA regulations and company safety policies.
  • Participate in the on-call rotation and respond to emergency service needs.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • Voluntary Life Insurance
  • Short-term and Long-term Disability
  • Paid Time Off
  • Paid Holidays
  • 401(k) with Company Match
  • Employee Assistance Program
  • Employee Relief Fund
  • Supplemental insurance, including Critical Illness, Hospitalization, and Accident coverage
  • Education and training
  • Career growth opportunities
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