Fire Alarm Service Technician I
About The Position
Century Fire Protection is hiring a Fire Alarm Service Technician to inspect, maintain, troubleshoot, program, configure, and repair fire alarm and life safety systems in Knoxville, Tennessee. The role involves working independently at commercial, industrial, and multi-family properties; documenting inspections and repairs; explaining system issues and code requirements to customers; and coordinating with project managers, service coordinators, and inspectors. The technician must follow NFPA standards, local codes, and company safety procedures, maintain company tools and equipment, and keep current with industry codes, technology, and certifications. The position includes travel of up to 25%, participation in an on-call rotation and emergency service calls, and occasional overtime.
Requirements
- High school diploma or equivalent.
- Working knowledge of NFPA 72, NEC, and local fire codes.
- Experience with fire alarm panels, devices, and testing equipment.
- Basic Microsoft Office, mobile software, and computer skills.
- Ability to lift and carry up to 50 lbs, climb ladders, work at heights, and access confined spaces.
Nice To Haves
- 1–3 years of fire alarm or life safety service experience preferred.
- Technical training or certifications preferred.
- NICET Fire Alarm certification preferred or required based on state requirements.
- Notifier or similar manufacturer experience preferred.
Responsibilities
- Inspect, test, maintain, and repair fire alarm and life safety systems.
- Troubleshoot system issues and complete accurate, timely repairs.
- Program and configure fire alarm control panels and related devices.
- Complete service reports, inspection records, and compliance documentation.
- Identify deficiencies and explain system issues, repairs, and code requirements to customers.
- Coordinate with project managers, service coordinators, and inspectors.
- Maintain company tools, testing equipment, and service vehicles.
- Follow NFPA standards, local codes, and company safety procedures.
- Stay current with industry codes, technology, and certifications.
- Participate in on-call rotation and emergency service calls.
Benefits
- Competitive pay and performance incentives
- Medical insurance with three plans to choose from
- Dental insurance with two plans to choose from
- Vision insurance
- Voluntary life insurance
- Short- and long-term disability
- Flexible spending accounts
- Paid time off and paid holidays
- 401(k) with company match
- Employee assistance program
- Employee relief fund
- Supplemental insurance, including critical illness, hospitalization, and accident coverage
- Company-issued laptop and/or tablet
- Company-paid training and certifications
- $1,000 employee referral bonus for each person referred and hired
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
