Fire Alarm & Security Technician

Summit Companies•Cartersville, GA

17h

About The Position

The Fire Alarm & Security Technician installs, troubleshoots, services, and repairs fire alarm and security systems and other fire and life safety products with minimal supervision. The role includes working with fire alarm and suppression system components, programming and software, fault diagnosis, customer communication, work-order documentation, and compliance with company safety procedures. The technician may be placed on call for emergency service requests, travels locally for most of the time, and may train service technician trainees. Other duties may be assigned.

Requirements

High school diploma or equivalent.
At least 2 years of Fire Life Safety industry experience, specifically in Fire Alarm.
NICET Level 1 Fire Alarm Certification.
Ability to read, write, and communicate effectively in English with employees and customers.
Valid driver’s license with an acceptable driving record.
Ability to comply with the company’s Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
Ability to travel locally 90% of the time.
Ability to meet the physical and work-environment requirements described in the posting, including lifting, climbing, working at heights, and wearing required personal protective equipment.

Nice To Haves

NICET or state-specific certification.
2 years of professional computer skills.
2 years using business intelligence systems, Sage 300 CRE, or similar.

Responsibilities

Install, troubleshoot, service, and repair fire alarm and security systems and other fire and life safety products.
Work with clean-agent and high-pressure suppression systems from different manufacturers.
Use appropriate tools and test equipment, including multimeters, meggers, laptops, and lifts, to repair or replace system components.
Use fire alarm programming and software when removing or replacing components.
Troubleshoot fire alarm systems to identify faults, including ground faults.
Repair or replace damaged fire alarm components such as FACPs, power supplies, and alarm-initiating devices.
Safely follow procedures for handling, removing, and replacing explosive actuators such as squibs and gas cartridge actuators.
Communicate professionally with internal and external customers and offsite monitoring companies.
Arrive punctually at required work locations and complete scheduled projects in a timely manner.
Use Field Service Lightning to track work orders, needed materials, and time on the job.
Complete work-order documentation.
Follow the company Safety program, SDS book, Hazardous Communication program, policies, and procedures; know where related safety documentation is located on each project.
Participate in weekly Toolbox talks.
Keep the company-provided vehicle clean and maintained according to company policies.
Handle emergency service requests when placed on call as required by location.
Attend seminars or similar education and training sessions to stay current on technology, codes, and standards.
Train service technician trainees in applicable aspects of fire protection.
Wear appropriate personal protective equipment as required by company safety policies while visiting locations.
Perform other duties as assigned.