Fire Alarm Installer

Johnson Controls•Charlotte, NC

23h•$24 - $38

About The Position

Johnson Controls is hiring a Fire Installer IV to install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products at customer sites. The role focuses primarily on networked fire alarm systems and also includes panel repair and reprogramming, device replacement and repair, low-voltage circuit troubleshooting, and system testing. The position involves responding to customer service calls, interpreting technical documents, inspecting installation work, coordinating resources, completing required certifications, and submitting documentation.

Requirements

At least 3 years of documented experience in low-voltage electrical systems, including Fire/Life Safety Systems.
High school diploma or equivalent.
Experience reading and interpreting blueprints, submittals, and operational or product manuals.
Experience using hand tools, test equipment, a multimeter, a digital analyzer, and commissioning devices.
Basic understanding of network concepts and architectures.
Ability to perform physical labor, including carrying and moving equipment and tools weighing up to 50–70 lbs.
Ability to work in unusual and sometimes difficult positions, including climbing ladders, scaffolding, and high-lift equipment up to 40 feet, and working in ducts, crawl spaces, and above ceilings.
Ability to work flexible hours, including weekends, to meet customer requirements.
Overnight travel may be required.
Strong customer service skills and ability to lead and work well with team members.
Ability to follow and consistently apply safety guidelines and procedures.
Strong organizational skills, a positive attitude, and ability to learn quickly.
Valid driver's license and a driving record that meets company requirements.
Ability to pass a pre-employment background check and drug test.
Ability to obtain and retain licenses required by National, State, and Local codes.

Nice To Haves

Two-year Associate's Degree in Electronics, Network, Computer Science, or a related field.
NICET Level II certification, or ability to obtain it within the first year.

Responsibilities

Install, program, troubleshoot, configure, commission, and service fire alarm systems and related building system products.
Repair and reprogram panels; replace and repair devices; troubleshoot low-voltage circuits; and test systems.
Support programming of fire alarm, security, and access control system panels, with a primary focus on networked fire alarm systems.
Respond to customer service calls promptly and efficiently, and complete troubleshooting and repair work as needed.
Read and interpret blueprints, diagrams, submittals, specifications, schematics, software and system programs, and operational and product manuals.
Supervise and inspect equipment installation to help ensure customer and contract specifications are met.
Organize technical resources, information, materials, and support to complete assigned tasks efficiently.
Complete required certification courses and submit task, activity, productivity, and other documentation on time.
Perform service calls with safety, accountability, and integrity, and work to resolve customer issues without delay.
Diagnose methodically, test systems thoroughly, and work toward root causes rather than temporary fixes.
Communicate plans, status, and next steps clearly with customers, dispatch, and teammates.
Document findings accurately, share observations, and learn from each job.
Collaborate across functions and sites to deliver results.