Fine Jewelry Commission Sales Associate - Westmoreland Mall

Penney OpCo LLC • Greensburg, PA

1d • Onsite

About The Position

The Fine Jewelry Commission Sales Associate serves as the store’s knowledgeable resource for Fine Jewelry, understanding the products and educating customers about how they can meet their needs. The role focuses on customer service and sales, sales-floor operations, inventory and merchandise-transfer activities, and meeting performance standards. The position offers a base pay of $12.00 per hour, plus 1% commission on qualified merchandise sales and 10% commission on Service and Care plans.

Requirements

• Minimum of 2 years of retail experience.
• Demonstrates accountability and drive to achieve results.
• Builds positive relationships, communicates effectively, and respects different styles.
• Adapts to changing situations with energy and a positive attitude.
• Demonstrates confidence, takes on challenging assignments, acts in accordance with beliefs, and handles conflict promptly and positively.

Responsibilities

• Approach customers, identify their needs, and help them make decisions about products or services.
• Explain key product attributes to generate customer interest and build clientele.
• Contribute Fine Jewelry product knowledge and customer service to meet or exceed sales goals.
• Engage customers in the company’s Instant Credit Application Process (iCAP).
• Participate in inventory activities, including annual inventory, cycle counts, system uploads, stock ledger work, and Radio Frequency Identification scans.
• Participate in Merchandise Transfer Out, Return to Vendor, Return to Warehouse, and Defective Merchandise Transfer Out activities.
• Maintain sales-floor recovery processes and keep the store environment clean and organized.
• Support company shrink and safety initiatives.
• Meet established standards for iCAP, product and service sales, customer service, profit, productivity, and attendance.

Benefits

• Competitive benefits package, if eligible, including medical, dental, and vision coverage; term life insurance; paid vacation and holidays; and a 401(k) with company match.
• Associate discount on JCPenney merchandise.
• Eligible associates receive eight paid holidays during the calendar year; store hourly associates scheduled to work on a designated holiday receive additional compensation.
• 1% commission on sales of qualified merchandise and 10% commission on Service and Care plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed