Financial Systems Analyst II

SimpliSafe • Boston, MA

10h • Hybrid

About The Position

About SimpliSafe We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done. Why are we hiring? Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. The Job The Financial Systems Analyst II, Business Systems reports to the Senior Manager, Business Systems and is the technical owner on a lean, high-impact team. You will own the integration layer that connects SimpliSafe's financial and operational systems: NetSuite and Coupa at the center, with a live network of retail, logistics, payments, and financial partners around them. This is a builder's role. You will write the scripts, design the monitoring, automate what should be automated, and use AI to improve how everything works. When something breaks, you find it first and fix it. When there's a smarter way to build something, you build it. You will also share technical ownership of Coupa and NetSuite administration, acting as the technical SME while the primary admin handles day-to-day operations.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related technical field, or equivalent professional experience
• 3 to 5 years in a technical business systems, ERP, or integration analyst role
• Solid JavaScript background required; NetSuite SuiteScript experience is a strong plus
• Experience managing integrations between enterprise systems via REST APIs or SFTP
• Ability to troubleshoot and resolve cross-system integration failures independently

Nice To Haves

• NetSuite platform and SuiteScript experience; comfort with scripting languages generally
• Familiarity with EDI concepts and logistics data flows with retail and 3PL partners preferred
• Experience with Coupa or a comparable P2P platform preferred
• Experience with Grafana, Datadog, or similar monitoring tools
• Strong diagnostic instincts; comfortable reading logs, tracing failures, and finding root cause
• Clear communicator across technical and business teams
• Comfortable with reactive, iterative support work, not just structured projects
• Located in the Boston, MA area; hybrid with two core in-office days per week

Responsibilities

• Own and develop integrations into, out of, and between NetSuite and Coupa, including EDI and retail connectivity via SPS Commerce, banking and payments integrations, freight invoice processing via Infios, and legal invoice routing via Brightflag
• Write and maintain custom NetSuite SuiteScript records (Scheduled Scripts, User Event Scripts, Map/Reduce Scripts, RESTlets) to automate business logic, support data flows, and handle integration error conditions
• Own the Grafana integration monitoring and alerting platform, respond to incidents in real time, and continuously build out coverage to catch issues before users do
• Manage SSH and PGP keys for secure bank and financial partner file transfers, including key rotation and partner coordination
• Serve as the technical SME for Coupa P2P and NetSuite, owning complex configurations and integration issues as shared administrator alongside the primary admin
• Use AI tools to move faster and build better, and help shape how the Business Systems team scales AI use across the function
• Partner with Finance (Accounting and AP), Logistics (supply planning, freight, fulfillment, and manufacturing operations), and Retail (sales operations) on system initiatives and escalations
• Find automation opportunities and build them; active work is already in progress with more to come

Benefits

• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level