Financial Systems Analyst II

American ExpressPhoenix, AZ
$65,500 - $102,500Hybrid

About The Position

As part of the Financial Reporting Quality Assurance (FRQA) organization within Corporate Controllership, this role is accountable for overseeing critical Level 1 production support processes for financial systems, including data sourcing, ingestion, transformation, validation, operational calendar management, end-to-end process coordination, and incident management. The team maintains deep knowledge of data sources, processing workflows, and regulatory reporting requirements, and is responsible for identifying, troubleshooting, and resolving incidents across a broad range of finance technology platforms. Success in this role requires strong technical expertise, financial acumen, disciplined operational execution, proactive monitoring, and timely incident resolution. The Service Management Financial System Analyst is expected to be collaborative, highly organized, and results oriented, with responsibility for end-to-end operational monitoring, incident tracking, triage, problem management, and support of financial system reliability, stability, and performance.

Requirements

  • Strong technical expertise
  • Financial acumen
  • Disciplined operational execution
  • Proactive monitoring skills
  • Timely incident resolution skills
  • Collaborative
  • Highly organized
  • Results oriented

Responsibilities

  • Overseeing critical Level 1 production support processes for financial systems
  • Managing data sourcing, ingestion, transformation, and validation
  • Handling operational calendar management
  • Coordinating end-to-end processes
  • Managing incidents
  • Identifying, troubleshooting, and resolving incidents across finance technology platforms
  • End-to-end operational monitoring
  • Incident tracking, triage, and problem management
  • Supporting financial system reliability, stability, and performance

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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