Financial Support Analyst

Adyen•Chicago, IL

1d•$80,000 - $105,000•Hybrid

About The Position

As a Finance Support Specialist you will be an expert on Adyen’s finance and treasury platform. You will be supporting the financial teams of our merchants all over the globe to facilitate their operations and ability to grow. Ultimately your team will be responsible for helping our merchants in using our financial products at full magnitude and advising our product teams on how to best address development resources. In doing this, you will be in close contact with our Finance teams, Product team, Account Management, Development and many other internal teams. Your team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive knowledge of financial products and all the banking processes behind payments is the most valuable aspect for both our merchants and our internal teams.

Requirements

At least 3 years of experience, with exposure to financial products (issuing, business accounts, capital/business financing) within a banking or Fintech environment
Strong finance and analytical skills and can easily get familiar with our internal accounting systems.
Strong commercial sensibility and are not afraid of being in direct contact with our merchants.
Make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
Previous exposure to environments rich in uncertainty and show a resulting track record of successfully dealing with ambiguity.
Advanced level of proficiency with MS Excel.

Responsibilities

Be the first point of contact for our merchants and commercial teams for financial related issues. This means reactive/proactive communication in English with our merchants both via email and on the phone.
Educate and advise our merchants’ financial teams on how to best gain value from our platform, products and features.
Receive and analyze merchant pain points and work closely with Adyen’s Finance Product and Development teams to improve or build new products to facilitate merchant’s operations.