Financial Services Support Specialist - 55003590

State of Florida•Tallahassee, FL

1d•Onsite

About The Position

The Financial Services Support Specialist works in the Florida Department of Transportation’s Disbursement Operations Office, Contract Payments. The position distributes payment checks using statewide and agency-specific accounting systems and logs and tracks incoming invoices. It supports accurate, timely payment processing, warrant security and delivery, and responses to payment inquiries and audit requests.

Requirements

High school diploma or equivalent.
Knowledge of accounts payable systems and payment processing.
Knowledge of Word and Excel.
Skill working on a personal computer with a Windows operating system.
Skill reconciling and analyzing accounting transactions.
Skill performing work requiring a high level of attention to detail.
Customer service skills.
Ability to use sound judgment and work independently.
Ability to work in a team environment with shared tasks.
Ability to work accurately and promptly under pressure and handle difficult situations.
Effective verbal and written communication skills, including the ability to educate customers.
Candidates must be U.S. citizens or lawfully authorized alien workers; visa sponsorship is unavailable.

Responsibilities

Record, distribute, and monitor invoices and accounting documents for payment processing.
Monitor incoming invoices, record invoice data in the Invoice Tracking System, analyze spreadsheet and FLAIR records for potential duplicate payments, prepare invoice packages for electronic distribution, and prioritize invoices to meet statutory prompt-payment requirements.
Maintain internal controls for warrant security and timely delivery by reconciling warrants with payment registers and vendor invoices before releasing warrants; process special-handling warrants as directed.
Research and resolve vendor and employee payment inquiries, communicate results by email and telephone, identify recurring issues, and report statistics to management.
Facilitate warrant cancellations by logging requests, entering cancellation transactions in FLAIR, ensuring required approval, destroying cancelled warrants with a witness when applicable, and maintaining supporting records.
Monitor monthly disbursement control reports, investigate potential duplicate payments and outstanding warrants, report valid duplicate payments to the appropriate section manager, and contact vendors about outstanding warrants and replacement warrants when needed.
Coordinate responses to internal and external audit requests, track and distribute requests, collect and combine information, and forward responses to requestors.
Process standard and electronic mail for Financial Services, including date-stamping invoices and other documents.
Analyze payment documents to determine transaction dates under Section 215.422, Florida Statutes, and sort and stage invoices in the unpaid invoice file.