Financial Services Supervisor
About The Position
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province. We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus. We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis. The bigger picture We’re looking for an agile and passionate individual who is looking to develop their leadership skills, to come on board as our Financial Services Supervisor in Saskatoon. This exciting opportunity requires flexibility to support our three locations in Saskatoon including six-day service in some locations. In this role you will be responsible for recruiting, developing, coaching, and empowering a team of Financial Services Representatives who will in turn deliver a world-class experience to our valued members.
Requirements
- Direct experience with customer service
- Formal or informal leadership exposure
- Demonstrated ability to handle complex issues, such as resolving member complaints or system errors
- Experience with branch operations and retail compliance requirements
- Must be comfortable in establishing and evaluating performance standards, making independent decisions, and coaching others to solve problems.
Responsibilities
- Leading a team of Financial Services Representatives
- Helping the team achieve personal, departmental, and organizational goals
- Providing regular and ongoing observational coaching, assisting with goal setting, and conducting performance reviews for all team members
- Actively participating in the development, monitoring, and adherence to Conexus targets, goals, and budgets
Benefits
- Competitive compensation and benefits package
- Industry leading work-life balance and rewards
- Formal and informal employee development
- Meaningful work that makes a real difference in our members’ lives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
