Bank Teller
About The Position
F&M Trust is seeking a customer-focused Financial Services Representative (FSR) to join our Orchard Park team. This role is ideal for someone who enjoys hands-on customer interaction, thrives in a fast-paced branch environment, and wants to build a long-term career in banking. The FSR plays a key role in creating positive experiences for both consumer and business customers. Whether you are assisting with day-to-day banking needs or helping customers discover solutions they didn't know were available, you will be supported with training and development every step of the way.
Requirements
- High school diploma or equivalent
- Strong interpersonal and communication skills
- Interest in combining customer service with sales-oriented conversations
- Willingness to learn new systems, products, and processes
- Ability to manage multiple priorities with attention to detail
- Team-oriented mindset with flexibility in a changing environment
Nice To Haves
- Previous experience in customer service, sales, or cash handling is helpful, but not required-we provide training.
Responsibilities
- Serve as a first point of contact for customers, delivering friendly, professional service
- Perform routine and complex transactions accurately and efficiently
- Identify opportunities to introduce customers to products and services that support their financial goals
- Participate in ongoing training to expand product knowledge and banking capabilities
- Progress toward expanded responsibilities, including account opening, after completing initial training
Benefits
- Medical, Dental, and Vision coverage
- Immediate access to Paid Time Off and 11 paid bank holidays each year
- 401(k) plan with employer match up to 6%
- Employer-paid Life Insurance and Disability coverage (short- and long-term)
- Wellness initiatives and employee assistance programs
- Tuition assistance, continuous learning, and internal advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
