Bank Teller
About The Position
Shore United Bank is seeking a Branch Banking Specialist I (Bank Teller) to join our team. As a Branch Banking Specialist I, you are the face of the bank, building meaningful relationships while helping customers confidently manage their everyday financial needs. This front-line role blends exceptional customer service with financial expertise, ensuring each interaction is welcoming, efficient, and accurate. You will handle a variety of transactions while engaging customers in thoughtful conversations to understand their goals, answer questions, and recommend solutions that truly fit their needs. Success in this role comes from your ability to listen, ask insightful questions, and create a positive experience that builds trust and long-term loyalty. If you enjoy helping people, thrive in a fast-paced environment, and want to grow a career in banking, this role offers a strong foundation and opportunities to develop valuable financial and customer-relationship skills.
Requirements
- High school diploma/GED equivalent.
- 1 year experience successfully providing excellent customer service in a fast-paced environment.
Responsibilities
- Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, balancing cash drawer
- Provides superior customer service through conversation to identify client needs, in person and over the phone.
- Promotes the bank’s products and services through beneficial customer conversations to help the customer meet their financial needs.
- Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
- Aids customers in managing and optimizing their bank accounts and other products.
- Maintains the highest level of confidentiality with all information obtained.
- Performs as a team member in allocating and coordinating the workflow.
- Contributes to the fulfillment of branch and company objectives and goals.
- Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers
- Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same.
- Participates in required training sessions, including training for compliance with BSA/AML policies and procedures.
Benefits
- health, dental, vision
- company-paid life insurance
- mental health well-being
- short-term and long-term disability
- Paid parental leave
- 401k savings plan with up to a 4% company match
- Employee Stock Purchase Plan
- employee banking services
- loan discount program
- education assistance
- career development program
- Employee Assistance Program
- wellness initiatives
- Opportunity for growth and advancement
- Paid training program and continuous training sessions throughout the year on various topics
- Generous paid time off and paid sick time
- Community involvement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
